Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Saul Reyes

Los Angeles,CA

Summary

Bilingual (English/Spanish) customer service professional with over 5 years of hands on experience as a Cashier at Costco, consistently delivering friendly, efficient, and solution-oriented service in a fast paced, high volume retail environment. A former college athlete with more than 15 years of competitive sports experience and coaching, bringing a strong work ethic, exceptional communication skills, and natural leadership to every role. Known for building genuine connections with people, staying calm under pressure, and juggling multiple responsibilities with ease. Comfortable working independently or in team settings, and highly motivated to bring that same energy and dedication to remote customer support roles. Tech-savvy, quick to learn new systems, and passionate about providing a positive customer experience.

Overview

8
8
years of professional experience

Work History

Soccer Coach

Coach
Los Angeles , CA
12.2022 - Current

Overview

  • Coach and mentor children in soccer, emphasizing discipline, teamwork, and communication.
  • Serve as a positive role model, encouraging growth and confidence in young players.
  • Maintain strong relationships with families and build community trust.
  • Ages 5 - Adult/Professional

Technical & Tactical Skills

  • Individualized Player Development
  • Technical Skill Analysis & Enhancement
  • Position-Specific Training (e.g., striker, defender, goalkeeper)
  • Tactical Awareness and Decision-Making Coaching
  • Video Review and Performance Breakdown
  • Speed, Agility, and Quickness (SAQ) Training

Performance & Fitness

  • Functional Strength & Conditioning for Soccer
  • Injury Prevention & Recovery Guidance
  • Endurance and Stamina Programming
  • Biomechanics and Movement Efficiency

Mental & Psychological Coaching

  • Mental Toughness and Confidence Building
  • Goal Setting and Progress Tracking
  • Focus and Concentration Techniques
  • Motivation and Accountability Strategies

Communication & Leadership

  • One-on-One Communication and Feedback
  • Youth Mentorship and Character Development
  • Positive Reinforcement and Confidence Building
  • Parent/Client Communication and Progress Updates

Cashier

Costco
Marina Del Rey, CA
11.2017 - 12.2022

Overview

  • Delivered friendly, efficient service in a high-volume retail environment.
  • Resolved customer concerns with professionalism and empathy.
  • Worked collaboratively with diverse teams across departments.
  • Helped train and support new employees, improving team performance.

Customer Service & Sales

  • High-Volume Customer Interaction (1,000+ customers/day)
  • Efficient, Friendly, and Accurate Checkout Service
  • Conflict Resolution & De-escalation Skills
  • Product Knowledge & Upselling Techniques
  • Membership Retention and Support

Attention to Detail & Accuracy

  • 100% Cash Handling Accuracy Over 5 Years
  • Loss Prevention Awareness & Inventory Accuracy
  • Fast and Error-Free POS System Operation
  • Quality Control for Product Scanning & Pricing

Teamwork & Communication

  • Collaborative in Fast-Paced, Team-Oriented Environments
  • Clear, Professional Communication with Diverse Customers
  • Peer Mentoring & Onboarding Support for New Cashiers

Organizational & Tech Skills

  • Multitasking Under Pressure with Time-Sensitive Workflows
  • Inventory System Familiarity (e.g., NCR, Oracle POS)
  • Schedule Management & Adaptability to Shifts
  • Basic Data Entry & Spreadsheet Literacy (Excel, Google Sheets)

Education

High School Diploma -

Cathedral High School
Los Angeles, CA
05-2015

Skills

  • Bilingual – English, Spanish
  • Excellent Communication & People Skills
  • Team Leadership & Collaboration
  • Customer Service & Relationship Building
  • Problem Solving & Critical Thinking
  • Time management and organization
  • Mentoring & Coaching
  • Adaptable and eager to learn
  • Bilingual Communication (Spanish)
  • Customer Relationship Management
  • Conflict Resolution & Problem Solving
  • Remote Communication Tools (Zoom, Slack, CRM software)
  • Leadership & Team Collaboration
  • Active Listening & Empathy
  • Time Management & Multitasking
  • Training & Mentorship

Accomplishments

  • Cathedral High School Athlete of The Year 2015

Languages

Spanish
Native/ Bilingual

Timeline

Soccer Coach

Coach
12.2022 - Current

Cashier

Costco
11.2017 - 12.2022

High School Diploma -

Cathedral High School
Saul Reyes
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