Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Saul Rodriguez

Hidalgo,TX

Summary

Dynamic food service professional with a proven track record at Deployed Resources, adept in safe food handling and team collaboration. Excels in fast-paced environments, enhancing customer satisfaction and streamlining operations. Skilled in effective communication and adaptability, consistently delivering high-quality service and mentoring new staff for operational excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Service Technician 1

Deployed Resources
09.2023 - Current

Based on contract needs, the Technician will be in a cafeteria-style setting, helping with the preparation, presentation and serving of meals.
Inspects, cleans, and sanitizes, and maintains tidiness of all food contact surfaces and equipment including but not limited to countertops, work surfaces, and display areas daily, weekly, and monthly.
Receives deliveries, unloads delivery trucks, stores stock, takes count of inventory.
Assembles simple, high volume request meals including but not limited to repetitiously building sandwiches and filling and rolling burritos, as required by contract.
Perform basic math for portioning and food waste management.
Packing takeaway meals, when required by contract.
Adheres to pre-determined rotating menu or other specific requests made by client.
When contract requires, produces hot and/or cold foods using ready-to-eat and prepared ingredients using the following techniques: slicing, boiling, thawing, large batch mixing, reheating, frying, roasting, and more.
Assist in performance of Hazardous Analysis and Critical Control Points (HACCP) program.
Ability to serve food in remote locations away from production facility taking up to 12000 steps per day.
Communicates well with the Food Service Manager to ensure the proper quantity and quality of meals are ready at the time of service.
Based on contract needs, the Technician will be in a cafeteria-style setting, helping with the preparation, presentation and serving of meals.
Trains on forklift safety and acts as a spotter for forklift drivers, when needed.
Exhibits safe and proficient knife skills.
Breaks down boxes and takes out trash after each meal service and as needed throughout the day.
Perform proper labeling and storage of TCS foods (time and temperature controlled for safety)
Uses electronic device to complete daily safety, quality, and sanitation checks.
Uses electronic device to log hours, complete online trainings, access emails, etc.
Perform all duties with a positive attitude towards coworkers, vendors, and customers.
Maintains professional demeanor during all travel times, including in airports, on flights, in hotels, and additionally anytime when in public places in uniform.
Train and mentor new staff as required, including leading site tours for first deployments as well as all daily tasks.
Masters use of pallet jack and other human-assist tools / equipment
Occasionally assist in organizing and cleaning company owned facilities & storage yards.
Drive box trucks or delivery vans to pick-up and deliver catered meals and drop off temperature-controlled packaging weighing upwards of 50 to 75 lbs., as needed.
Performs all other duties assigned by the Food Service Manager

Restaurant Team Member

McDonald's
04.2022 - 09.2023
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Prepared food orders, cooking on grill and operating fry station.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
  • Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Adjusted food preparation methods in accordance with customer requests.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Restaurant Team Member

Whataburger
03.2022 - 04.2022
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Team Member

Sonic Drive-In
07.2021 - 02.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Education

High School Diploma -

Valley View High School
600 Jackson Road
05-2022

Skills

  • Team collaboration
  • Excellent communication
  • Reliable and punctual
  • Organizational skills
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Customer engagement
  • Safe food handling
  • Self motivation
  • Maintaining cleanliness
  • Food safety
  • Customer service
  • Excellent customer service
  • Customer service and communication skills

Certification

  • First Aid Certification
  • ServSafe Food Handler's Certification
  • Basic Life Support (BLS) Certification - American Heart Association.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Food Service Technician 1

Deployed Resources
09.2023 - Current

Restaurant Team Member

McDonald's
04.2022 - 09.2023

Restaurant Team Member

Whataburger
03.2022 - 04.2022

Team Member

Sonic Drive-In
07.2021 - 02.2022

High School Diploma -

Valley View High School
Saul Rodriguez