Saul Rodriguez Martinez
Beaumont,CA
Summary
Dynamic Shift Leader at Burger King with a strong focus on customer service and team collaboration. Successfully trained staff, enhancing service quality and operational efficiency. Expert in cash handling and inventory management, consistently resolving issues to boost customer satisfaction and loyalty. Committed to maintaining a safe and productive work environment.
Overview
4
4
years of professional experience
Work History
Shift Leader
Burger King
Beaumont, CA
05.2021 - 07.2025
- Supervised team members to ensure compliance with food safety standards and operational procedures.
- Trained new employees on customer service protocols and restaurant operations.
- Managed inventory levels and conducted stock checks to maintain supply efficiency.
- Facilitated shift changes, ensuring seamless transition and communication among team members.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Education
GED -
Universidad Autónoma De Baja California
Ejido Nuevo, Mexicali Baja California 07.2020
Skills
- Positive attitude
- Cash handling
- Team leadership
- Customer service focus
- Flexible schedule
- Team collaboration and leadership
- Conflict resolution
- Goal setting and tracking
- POS system operation
- Inventory counts
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Shift Leader
Burger King
05.2021 - 07.2025
GED -
Universidad Autónoma De Baja California