Recent Communication Studies graduate with a focus on quality and teamwork. Passionate about public service and community involvement. Works well with colleagues, students, and the community to create a diverse, inclusive office and campus.
Overview
15
15
years of professional experience
Work History
Certified Pharmacy Technician
Covenant Health Pharmacy
Lubbock, TX
02.2017 - Current
Manage inventories, rotate stock, remove expired or damaged drug products, and resolve discrepancies in drug counts.
Work with insurance companies to process claims, resolve problems, and obtain payments.
Supervise inventory levels to maintain an adequate supply of medications and medical supplies.
Transmit claims to insurance companies for payment and reconciled EOBs.
Educate patients on prescription instructions and answer questions regarding drug side effects.
Certified Pharmacy Technician
Humana
Irving, TX
11.2016 - 01.2017
Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
Consulted with customers regarding needs and addressed concerns.
Helped clients navigate online systems within established frameworks to obtain services.
Audited customer account information to identify issues and develop solutions.
Certified Pharmacy Technician
Costco Wholesale Corp
Plano, TX
09.2009 - 02.2016
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Educated patients on prescription instructions and answered questions regarding drug side effects.
Merchandised related products to drive pharmacy department sales.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Education
Bachelor of Arts - Communication Studies
Texas Tech University
Lubbock, TX
05.2023
Associate of Arts - Corporate Communications
South Plains College
Levelland, TX
05.2021
Skills
Professional Demeanor
Attentive and Observant
Team Player
Detail-Oriented
Verbal and Written Communication
Team Leadership
Honest and Dependable
Active Listening
Adaptable and Flexible
Time Management
Affiliations
Member of LULAC (League of United Latin American Citizens) LGBTQIA+ Council, 2021-Present
LULAC State Council of the Year 2022
LULAC National Council of the Year 2022
Timeline
Certified Pharmacy Technician
Covenant Health Pharmacy
02.2017 - Current
Certified Pharmacy Technician
Humana
11.2016 - 01.2017
Certified Pharmacy Technician
Costco Wholesale Corp
09.2009 - 02.2016
Bachelor of Arts - Communication Studies
Texas Tech University
Associate of Arts - Corporate Communications
South Plains College
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