Saul Torres
Warrenville
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
9
9
years of professional experience
Work History
Hospitality Services
Hospitality Services, Northwestern Medicine-Central Dupage Hospital
01.2017 - 07.2021
- Provided the hostesses with an updated list to ensure patients received the correct diet based on their current dietary restrictions
- Managed all patient paperwork and dietary orders that came in from different departments
- Input all dietary changes and warnings for the facilities inpatient section (circa 200+ patients)
- Communicate quickly and effectively with nursing staff to ensure dietary changes are correct when a discrepancy occurs
- Trained and managed new hires to ensure they met all facility requirements and maintained a high standard of value while working with the organization
- Maintain my certification for food handling and keep up with all current policies and procedures
- Took incoming patient order calls for both Central Dupage Hospital and Delnor Hospital
Cook Helper, Host, Food Preparation, Janitor
Wyndemere Retirement Community
01.2015 - 02.2016
- Enhanced kitchen efficiency by assisting cooks with food preparation and recipe execution.
- Supported a clean and organized working environment by maintaining cleanliness of utensils, equipment, and workstations.
- Ensured quality control by checking the freshness of ingredients and properly storing perishable items.
- Aided in minimizing food waste by effectively managing inventory levels and utilizing leftover ingredients creatively.
- Responsible for handling food and understanding diets as well as allergies of residents.
- Developed skills in working with residents with special needs such as dementia.
- Was responsible for training new hires.
Baker, Main Cook, Food Preparation
Sweet Tomatoes Soup Plantation
01.2013 - 01.2015
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
Education
Wheaton Warrenville South High School
2012
Skills
- Customer Service
- Fast Learner
- Speaks Spanish
- People skills
- Multitasking
- Problem Solving
- Collaboration
- Time Management
- Work Ethic
Languages
Spanish
Native or Bilingual
Timeline
Hospitality Services
Hospitality Services, Northwestern Medicine-Central Dupage Hospital
01.2017 - 07.2021
Cook Helper, Host, Food Preparation, Janitor
Wyndemere Retirement Community
01.2015 - 02.2016
Baker, Main Cook, Food Preparation
Sweet Tomatoes Soup Plantation
01.2013 - 01.2015
Wheaton Warrenville South High School
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