Saul Vega
Houston,TX
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 5+ years of relevant work experience to your team.
Overview
17
17
years of professional experience
Work History
Patient Access Representative
Houston Methodist
03.2020 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations
Front End Assistant Manager
Fiesta Food Mart
08.2018 - 05.2023
- Trained team members in successful strategies to meet operational and sales targets.
- Monitored cash drawers in 12 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Patient Transporter
Houston Methodist
03.2019 - 03.2020
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Analyzed patients' medical conditions to identify proper mode of transport.
- Analyzed patients' medical conditions to identify proper mode of transport
Assistant Service Manager/Cashier Team Lead
HEB Grocery Store
05.2006 - 02.2018
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Cash Poster/Registration Clerk
North Cypress Medical Center
03.2015 - 06.2015
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Oversaw liquidity and cash management operations
Education
Master of Science - Health Care Administration
Texas Southern University
Houston, TX12.2018
Bachelor of Science - Business Administration
DeVry University
Houston, TX12.2011
Skills
- Determination Rendering
- Till Counting
- Data Entry Software
- Risk Identification
- Scheduling and Coordinating
- Employee Coaching and Motivation
- Merchandise Quality Assurance
- Job Assignments
- Medical Equipment Transport
- Project Requirements
- Appointment Scheduling
- Customer Inquiries
Additional Information
Texas Children Hospital West Campus- Front Desk Volunteer City of Houston, Houston TX- Oct 2011- March
2015
Timeline
Patient Access Representative
Houston Methodist
03.2020 - Current
Patient Transporter
Houston Methodist
03.2019 - 03.2020
Front End Assistant Manager
Fiesta Food Mart
08.2018 - 05.2023
Cash Poster/Registration Clerk
North Cypress Medical Center
03.2015 - 06.2015
Assistant Service Manager/Cashier Team Lead
HEB Grocery Store
05.2006 - 02.2018
Master of Science - Health Care Administration
Texas Southern University
Bachelor of Science - Business Administration
DeVry University
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