Dedicated Property Management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Presidium
10.2022 - Current
Responded to requests and scheduled appointments for property showings.
Greeted clients, showed apartments, and prepared leases.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Verified tenant incomes and other information before accepting lease applications.
Distributed and followed up on tenant renewal notices.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Maintained long-term relationships with property owners and other professionals to deliver best-in-class leasing consultation.
Leasing Manager
Presidium
05.2022 - 09.2022
Collected, completed and processed lease applications.
Monitored performance of individual leasing agents and coached on successful strategies.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Created and submitted daily reports on leasing activities.
Trained 3 leasing professionals on regulatory requirements, company policies and office procedures.
Managed daily and weekly marketing and leasing plans.
Managed to reach 90% occupancy on a 478 unit property
Assistant Community Director/Leasing Consultant
Presidium
02.2022 - 05.2022
Processed and submitted invoices to corporate.
Conducted property checks and addressed violations with residents.
Organized resident meetings for issues such as crime watch and community relations.
Managed administrative functions like month-end close and contract preparation.
Collected rent and utilities for 217-unit property and maintained 2.3% delinquency rate.
Developed and implemented unique and engaging activities for residents.
Leasing Consultant
Presidium
09.2020 - 02.2022
Fair housing compliance
Serve customers
Team Work
Bilingual
Multitasking
Inspected properties and coordinated smooth turn-overs to prepare for new residents
Handled administrative work to smooth new resident move-in processes
Coordinated administrative processes for consistent handling of paperwork, credit checks, and rent collection
Orchestrated inspections, walk-throughs, and other property management and transfer process requirements
Worked with leasing agents to market vacancies and keep occupancy rates high
Organized events to engage residents and build strong sense of community
Completed frequent, routine inspections of buildings, facilities and equipment to identify repair needs.
Responded to requests and scheduled appointments for property showings.
Greeted clients, showed apartments, and prepared leases.
Busboy
One Sette
01.2019 - 12.2019
Sanitized and cleared tables to prepare dining rooms for incoming customers
Removed dishes and soiled utensils throughout customer meals to keep tables clean and tidy
Swept and mopped dining areas, took out trash, and restocked restrooms
Delivered food to guests promptly to maintain desired temperatures
Set up tables for special events and large groups, including adding clean linens and the desired utensils and glasses at each seat
Kept customer and worker stations well-stocked with supplies, including utensils, napkins and drink materials
Kept dining rooms and kitchen area clean and waste-free during shift.
Education
High School Diploma -
North Mesquite High School
Mesquite, TX
06.2019
Skills
Good with timeline and high stressed environment
Bilingual
I am less talkative which makes me seem less confusing than other people
Fair Housing Policies
Customer Loyalty
Property Management
Business Processes and Procedures
Background Checks
Application Verification
Move-In Coordination
Application Processing
Lease Writing
Lease File Audits
Tenant Screening
Microsoft Office
Phone and Email Etiquette
Team Collaboration
Mentoring
Accomplishments
Supervised a team of 3 staff members.
Managed to close on a sale of 2 community's by improving it quickly.