Saul ALAS HENRIQUEZ
Pleasanton,California
Summary
Personal leader with proven success in enhancing operational efficiency and team building at Macy's Fulfillment Center. Expert in warehouse operations and safety, skilled in fostering a positive work environment. Achieved significant improvements in shipping/receiving processes, demonstrating exceptional problem-solving and staff development abilities.
Seasoned Retail Store Manager with background in leading high-performing teams and driving revenue growth. Skilled in merchandising, inventory control, customer relations, and sales generation. Demonstrated ability to implement effective retail strategies and improve store operations for optimal performance. Delivered significant impact by transforming underperforming areas into profitable sectors through strategic improvements.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Logistics Manager
Macys Fullfillment Center
Lathrop, CA
02.2023 - Current
- Hiring and training of new fulfillment center supervisors, leads, and department positions.
- Collaborated with other departments to develop strategies that align with company objectives.
- Provided guidance on best practices for warehousing operations based on industry standards.
- Implemented and planned warehouse safety and security programs and activities.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
- Assigned tasks and projects to team members based on their experience level and skillset.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Conducted training sessions for new employees on safety procedures within the warehouse.
- Collaborated effectively in cross-functional team-oriented environment.
- Ensured compliance with company policies, procedures, safety regulations and applicable laws.
Store Manager
DD's Discount
San Jose, CA
03.2018 - 02.2022
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Implemented successful business strategies to increase revenue and target new markets.
- Ensured compliance with safety regulations and company policies.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Assistant Manager
TJX Companies
Alameda, CA
03.2009 - 04.2014
- Managed staff of 50+ sales associates, 6 team leaders
- Interviewed job candidates and made staffing decisions
- Instructed staff on appropriately handling difficult and complicated sales
- Examined merchandise to verify that it was correctly priced and displayed
- Scheduled and led weekly store meetings for all employees
- Increased profits through effective sales training and troubleshooting profit loss areas
- Trained and developed new associates on POS system and key sales tactics
- Generated repeat business through exceptional customer service
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Mentored new sales associates to contribute to the store's positive culture
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
Store Manager
Dollar Tree
San Jose, CA
06.2007 - 04.2009
- Interviewed job candidates and made staffing decisions
- Managed staff of 20+ sales associates, and 3 assistant managers
- Reordered inventory when it dropped below predetermined levels
- Planned budgets and authorized payments and merchandise returns
- Scheduled and led weekly store meetings for all employees
- Reported to the district manager regarding all store and staff issues
- Implemented a new ordering process and identified poor work habits to improve process effectiveness
- Generated repeat business through exceptional customer service
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
Assistant Manager
Walmart
Mountain View, CA
11.1999 - 06.2007
- Interviewed job candidates and made staffing decisions
- Managed staff of 45+ sales associates, 4 team leaders
- Scheduled and led weekly store meetings for all employees
- Trained and developed new associates on POS system and key sales tactics
- Implemented a new ordering process and identified poor work habits to improve process effectiveness
- Generated repeat business through exceptional customer service
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
Education
Associate of Arts - General Studies
Las Positas College
Livermore, CA01.2002
High School Diploma -
Amador Valley High School
Pleasanton, CA01.1999
Skills
- POS systems
- Kronos systems
- Microsoft Excel
- Merchandising
- Staff training and development
- Natural leader
- Motivated team player
- Shipping and receiving operations
- Safety standards
- Transportation management systems
- Warehouse operations
- Warehouse safety
- Data analysis
- Shipping and receiving
- Inventory control
- Excellent customer service skills
Hobbies and Interests
- Committed single father balancing parenting responsibilities for two wonderful children: son CJ and daughter Lexi.
- Active member of the Pleasanton Adult Sunday Soccer League, Diablo Adult Soccer League, and Livermore Area Recreation and Parks District Soccer League, promoting teamwork and physical fitness through participation in organized soccer leagues
- Head Coach, Girls High School Soccer Team 2022-Present
Languages
Spanish
Professional
German
Limited
Certification
- Cardiopulmonary Resuscitation (CPR) Certification, Valid through [2026)
Accomplishments
- Macy's Inc - Spearheaded the establishment of a new fulfillment center, managing the recruitment and training processes for Supervisors, Leads, and departmental staff
- Achieved a 13% sales increase in 2021 compared to the previous year at DD's Discounts
- Achieved a 9% sales increase in 2021 compared to the previous year at DD's Discounts
References
References available upon request.
Timeline
Logistics Manager
Macys Fullfillment Center
02.2023 - Current
Store Manager
DD's Discount
03.2018 - 02.2022
Assistant Manager
TJX Companies
03.2009 - 04.2014
Store Manager
Dollar Tree
06.2007 - 04.2009
Assistant Manager
Walmart
11.1999 - 06.2007
Associate of Arts - General Studies
Las Positas College
High School Diploma -
Amador Valley High School
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