Summary
Overview
Work History
Education
Skills
Timeline
Visa Status
AdministrativeAssistant

Saumya Singh

San Jose,CA

Summary

Experienced administrative professional with a strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering a positive work environment.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Toshiba
07.2024 - Current
  • Manage daily calendars for multiple Senior Directors, prioritizing and adjusting schedules proactively to meet shifting business priorities.
  • Coordinate complex domestic and international travel arrangements, including visas, accommodations, ground transportation, and detailed itineraries.
  • Process expense reports accurately and in a timely manner to ensure compliance and accountability.
  • Plan, coordinate, and execute internal events such as off-sites, team-building activities, all-hands meetings, and product launches.
  • Serve as the primary point of contact for facilities-related issues, including troubleshooting building concerns and escorting vendors or non-team members.
  • Oversee space planning, seating assignments, and office move logistics to support team growth and operational changes.
  • Manage ordering and inventory of office supplies and equipment; initiate purchase orders and track procurement processes.
  • Facilitate smooth onboarding of new hires, including workspace setup, systems access, and welcome materials.
  • Maintain strict confidentiality and handle sensitive information with integrity and professionalism.

Administrative Operations Intern

Rcoz.us
08.2023 - 02.2024
  • Supported cross-functional administrative operations, including meeting scheduling, documentation, and internal reporting.
  • Assisted in project tracking, process improvements, and multi-department coordination to optimize workflows.
  • Contributed to process standardization and development of internal best practices.

Query Associate (Airbnb Process)

Oyo
08.2019 - 11.2021
  • Handled high volumes of customer and partner queries across the Airbnb platform, ensuring timely and effective resolution in alignment with SLAs.
  • Monitored and analyzed booking trends and guest feedback to identify service improvement opportunities and enhance the end-user experience.
  • Utilized CRM tools to track, document, and manage customer interactions, ensuring data accuracy and process compliance.
  • Conducted regular quality audits of query handling processes to ensure adherence to Airbnb’s operational standards and Oyo’s internal protocols.
  • Supported the Airbnb-Oyo integration project, ensuring smooth communication and resolution of onboarding issues for new property listings.

Senior Coordinator

Holiday Travel Triangle
09.2016 - 07.2019
  • Managed the budgeting process to ensure effective allocation of resources and maximize financial efficiency.
  • Led a diverse team by providing direction, support, and motivation to achieve collective goals.
  • Delivered exceptional customer service by addressing queries, resolving issues, and exceeding expectations.
  • Established and maintained strong relationships with vendors to secure favorable terms and enhance partnerships.
  • Coordinated complex travel arrangements, including flights, accommodations, and itineraries.

Sales Manager

Indiabulls
03.2014 - 08.2016
  • Led field, technical repair, and manufacturing teams in a technology-driven environment.
  • Implemented lean methodologies and process optimization techniques to enhance efficiency and productivity.
  • Demonstrated strong customer-facing skills, ensuring the delivery of exceptional service.

Education

Project Management (Certification) -

UC Berkeley
12.2024

MBA - Finance & Marketing

Rajkumar Goyal Institute of Technology
03.2014

Skills

  • Executive support coordination
  • Office operations and logistics support
  • Global team collaboration
  • Organization: Multitasking, Problem Solving, Process Improvement, SLA Compliance
  • Tools & Tech: Apple Calendar, Keynote, Pages, numbers, Salesforce

Timeline

Administrative Assistant

Toshiba
07.2024 - Current

Administrative Operations Intern

Rcoz.us
08.2023 - 02.2024

Query Associate (Airbnb Process)

Oyo
08.2019 - 11.2021

Senior Coordinator

Holiday Travel Triangle
09.2016 - 07.2019

Sales Manager

Indiabulls
03.2014 - 08.2016

MBA - Finance & Marketing

Rajkumar Goyal Institute of Technology

Project Management (Certification) -

UC Berkeley

Visa Status

H4 EAD (No sponsorship is needed)

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Saumya Singh