Tonia Saunders
Canton,MI
Summary
Dynamic Business & Integration Manager with a proven track record at Accenture, excelling in SAP implementation and client relationship management. Adept at leading cross-functional teams to deliver high-impact projects, ensuring seamless software rollouts and driving change management initiatives. Passionate about aligning technology solutions with business goals to enhance operational efficiency.
Overview
17
17
years of professional experience
Work History
Business Integration Manager
ACCENTURE
01.2021 - 08.2025
- Interfaced with the clients' project and program managers to effectively compile, track and complete implementation deliverables.
- Spearheaded large client meetings, and design sessions to gather SAP project requirements for software implementations, cut-over and go-live activities.
- Adept at managing cross-functional teams, aligning technology solutions with business goals, and delivering high-impact projects on time and within scope.
- Evaluate and document current-state business processes, workflows and tracked and monitored, implementation and cutover activities to ensure 100% completion for go-live.
- Reviewed and update functional design documents and managed supplier relationships and managed B2B integration supplier onboardings.
- Investigated, test and simplified complex application configurations into detailed specifications and provided expert-level assistance in trouble-shooting application issues.
Business Solutions Architect
ACCENTURE
03.2018 - 01.2021
- Held and facilitated client meetings with stakeholders and business leads to conduct research to gathering requirements to analyze, design and/or implement technology best business practice for their specific industry.
- Facilitated detailed design and validation sessions to review, confirmand update key design decisions and business process design with outcomes of detailed design sessions for all increments.
- Managed offshore and local team members.
- Reviewed and update configuration workbooks.
- Led and worked with the offshore team to ensure all business designs/requirements were configured.
- Planned and led the implementation activities for specific business functions to ensure alignment with business requirements.
Global System Process Owner
AVERY DENNISON
04.2013 - 03.2018
- Reviewed business policies and regulations to identify the appropriate configurations and system controls needed for SAP financial systems.
- Appointed as the functional team lead heading end-to-end implementation including software training, go-live and post go-live support.
- Support the strategy, planning and execution of the organization’s initiatives for North America and Europe.
- Review and approve functional/technical design documents, UAT and regression testing for migration.
- Responsible for reviewing business specifications during planning and implementation of new system and/or new module roll-outs.
- Manage outsourcing business partners by training, monitoring, investigating and resolving functional issues.
- Manage the Ariba support incidents with internal IT and procurement team members.
- Collaborate with internal audit to review SOX controls of all financial applications.
Travel Operations Manager
CBIZ, INC.
04.2008 - 10.2012
- Served as the subject matter expert for Concur and all T&E initiatives.
- Managed entire implementation from design review workshops through to go-live including post go-live support for financial systems.
- Review test plans, documentation of business specifications during planning and implementation of new software and/or new module roll-outs.
- Interviewed candidates and completed and discussed performance reviews twice a year.
- Develop monthly/quarterly metrics reports for senior managements review.
- Overseen the internal help desk and perform daily system monitoring for online T&E System.
- Identified opportunities that improved efficiencies of business and system processes.
- Facilitated live and web-based system training sessions to new acquisitions as acquired.
Education
BACHELOR OF SCIENCE - Business Management
Indiana Wesleyan University
08.2011
ASSOCIATE OF ARTS -
Cuyahoga Community College
05.2006
Skills
- Client relationship management
- SAP implementation
- Sourcing and procurement
- SaaS solutions
- Management consulting
- System applications trainer
- Agile methodologies
Timeline
Business Integration Manager
ACCENTURE
01.2021 - 08.2025
Business Solutions Architect
ACCENTURE
03.2018 - 01.2021
Global System Process Owner
AVERY DENNISON
04.2013 - 03.2018
Travel Operations Manager
CBIZ, INC.
04.2008 - 10.2012
BACHELOR OF SCIENCE - Business Management
Indiana Wesleyan University
ASSOCIATE OF ARTS -
Cuyahoga Community College