Saundra Pratt
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Meticulous Assistant Program Director with a talent for juggling multiple tasks at once and working under stressful circumstances. Excellent interpersonal and communication skills. Outstanding problem-solving abilities and an analytical mindset. Proficient in collecting and compiling data and troubleshooting technical difficulties.
Overview
20
20
years of professional experience
Work History
Program Director's Assistant
Imagine Flsp
08.2023 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Create a daily program based on the wants and needs of each individual client,
- Facilitate a creative and healthy environment,
- Support clients in learning basic and functional living skills to help them achieve their individual living goals,
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provide a safe and stimulating environment for clients to grow as individual's and achieve their goals wether to be functional at home or to be able to be on their own with assistance .
- Keep stats and milestone markers on individuals on their progress in their curriculums, adjust and challenge them as individuals.
- Assist clients with their social needs, living skills, job skills and liaisons between their Alta workers, parents, and Assisted living places.
Independent Living Skills Instructor.
Pride Industries
03.2020 - 05.2023
- Established strong rapport with clients, fostering a supportive learning environment conducive to growth.
- Delivered engaging life skills workshops on topics such as resume writing, job interviewing techniques, and workplace etiquette.
- Enhanced independent living skills of clients by providing hands-on instruction and support.
- Served as an advocate for clients, ensuring their rights and needs were respected within all aspects of the independent living skills program.
- Coordinated community involvement opportunities for clients, cultivating a sense of belonging within their local areas.
- Monitored client progress over time through detailed documentation and regular evaluations of achievement benchmarks.
- Educated families on resources available for independent living support, strengthening their ability to advocate for loved ones effectively.
- Implemented effective time management strategies for clients, resulting in increased daily productivity.
- Facilitated social skills development by organizing group outings and activities that encouraged client interaction.
- Empowered clients by teaching communication skills that fostered positive relationships with peers and support networks.
- Promoted physical well-being among clients by incorporating exercise routines into daily schedules whenever possible or necessary.
- Provided guidance on public transportation navigation, increasing client autonomy within their communities.
- Instructed clients on meal planning and preparation, promoting healthy eating habits and independence in the kitchen.
- Collaborated with interdisciplinary team members to ensure comprehensive services for each client.
- Ensured safety compliance during skill-building activities while maintaining a lively atmosphere conducive to learning.
- Maintained open lines of communication with supervisors regarding any concerns or suggestions related to the overall functioning or improvement of the program.
- Addressed crisis situations calmly when they arose within the program setting while implementing appropriate de-escalation techniques.
- Assisted clients in managing personal finances, enabling them to make informed decisions about budgeting and saving.
- Improved client self-sufficiency through consistent assessment and modification of teaching strategies.
- Developed individualized lesson plans for clients tailored to their unique needs and progress.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Facilitated reports and conducted meetings with Alta Regional because Case managers were not available.
- Attended all training and improvement classes.
- Assisted new Case Manager in learning about the clients needs and Family's involvement, and Turning in appropriate reports.
- Assisted Case Managers in contacting appropriate agencies when clients were in danger of fraud, physical harm, housing and job applications, family wills , and emergency doctor appointments.
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Foster Care Parent
Sierra Forever Families
01.2010 - 01.2015
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked with Social Workers and County and State Licensing Agencies,
- Education in All possibilities of Trauma, abuse, medical conditions , intellectual and emotional and stability issues,
- Attended all appropriate classes and trainings,
- Attended and finished a class on brain stimulation and healing the child from rebounded doctors,
- Maintained proper housing on all levels.
- provided nurturing environment and nutritional foods,
- Worked with in home support persons in providing the best care and programs for the child.
- Worked with doctors on all levels to maintain the best health possible for the children with severe trauma and abuse.
- Completed training in ABA classes to best support the children.
Private Day Care Manager
Saundra's Daycare
02.2004 - 07.2014
- Established positive relationships with children by engaging in interactive play sessions and offering emotional support as needed.
- Managed daily routines, including meal preparation, bathing, dressing, and bedtime rituals to maintain consistency for the children.
- Attended classes in ABA to assure the best care for children in need.
- Ensured a safe and nurturing environment by childproofing the home and monitoring play areas.
- Coordinated household chores such as laundry, grocery shopping, and cleaning to maintain a clean living environment for the family.
- Promoted healthy lifestyle choices through balanced meal planning, physical activity involvement, and promoting good hygiene habits.
- Fostered independence among young children by teaching them essential life skills such as personal hygiene, dressing themselves, and basic kitchen tasks.
- Developed strong communication with parents to keep them informed of their child''s progress and any concerns.
- Encouraged outdoor exploration through nature walks or visits to local parks while discussing environmental awareness topics relevant to their age group.
- Enhanced children''s social skills by organizing playdates and group activities.
- Assisted children with homework completion while providing additional support in challenging subject areas when needed.
- Managed scheduling conflicts efficiently to accommodate multiple families'' needs while maintaining a high level of care for all children involved.
- Organized creative arts projects that encouraged self-expression and exploration through various mediums such as painting or music making.
- Administered medications, maintained records, and coordinated medical appointments for the proper care of children.
- Participated in ongoing professional development opportunities to stay current on best practices in child care provision.
- Implemented age-appropriate educational activities to encourage cognitive development and foster learning experiences.
- Collaborated with parents on implementing effective discipline strategies that were consistent across home environments.
- Introduced fundamental reading skills using engaging books tailored for each individual''s interests and abilities at an early stage.
- Read stories, sang songs and facilitated creative play.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Monitored children's activities to verify safety and wellbeing.
Education
Interrior Design
Canada College
Redwood City, CAHalf Moon Bay High School
Half Moon Bay, CA06.1978
Skills
- Agenda preparation
- Training facilitation
- Scheduling proficiency
- Progress Reporting
- Meeting Coordination
- Customer service experience
- Administration knowledge
- Scheduling Coordination
- Program assessment
Cooking, crafts, gardening, Maintaining a farm,
Enjoy cooking on all levels, presenting healthy and appealing meals,
Love crafting organizing weddings.
Maintain a family farm with 40 milking goats, chickens, cats dogs and a llama.
Timeline
Program Director's Assistant
Imagine Flsp
08.2023 - Current
Independent Living Skills Instructor.
Pride Industries
03.2020 - 05.2023
Foster Care Parent
Sierra Forever Families
01.2010 - 01.2015
Private Day Care Manager
Saundra's Daycare
02.2004 - 07.2014
Interrior Design
Canada College
Half Moon Bay High School