Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saundra Schroeder

Wichita,KS

Summary

E-Commerce Manager with proven skills in website building and social media marketing. Driven market researcher utilizes statistical analysis and sales metrics to inform process development and promotional techniques. Hard worker builds cohesive teams that boost company productivity and enhance department products. Manages inventory of supplies and merchandise. Works with mailing companies for timely delivery. Diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors.

Overview

30
30
years of professional experience

Work History

Ecommerce Mgr

Scheels
Wichita, KS
03.2023 - Current
  • Managed the day-to-day operations of the e-commerce platform, including product management, website content updates and customer service.
  • Provided technical support related to e-commerce issues such as order processing or product availability inquiries.
  • Prepared customer orders, including selecting, packing, and labeling merchandise for shipment or delivery.
  • Handled customer inquiries via phone calls, emails, or face-to-face interactions in a professional manner.
  • Monitored inventory levels to ensure adequate supplies at all times for shipping packages out to customers.
  • Ordered supplies from uline weekly if not twice a week.
  • Help customers track their packages through Fedex,UPS,and USPS.
  • Measure the whole order customer ordered and determine what size of box or bag they need and create a shipping label through the mail carriers.
  • Manage the carrier pickup times

Manager

Walmart
Derby, KS
10.2000 - 03.2023
  • I was a manger over several areas in my 26yrs there. i was also invoice clerk, cash office clerk, cashier, stocker, receiving clerk, claims clerk,event cooranitor and human resource clerk.
  • Conducted regular inventory checks to ensure accuracy of product counts.
  • Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
  • Monitored employee performance and provided feedback to improve productivity.
  • Planned promotional events such as in-store discounts or special offers.
  • Developed strategies to increase sales and profitability.
  • Managed staffing schedules, interviewed potential employees, and provided training for new hires.
  • Maintained a clean work environment to promote safety standards.
  • Analyzed market data to identify areas of improvement within the store.
  • Established relationships with vendors, suppliers, and other partners.
  • Reviewed financial statements regularly to track store performance.
  • Provided guidance to staff members regarding operational procedures.
  • Developed plans for increasing customer loyalty programs.
  • Coordinated with other departments within the organization.
  • Created budgets that maximized profits while minimizing costs.
  • Collaborated with team members to develop creative solutions for challenges.
  • Resolved conflicts between customers and staff members in a professional manner.
  • Monitored team sales targets and addressed deficiencies.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Built talented and successful team that increased department sales.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Improved profitability by executing daily, weekly and monthly floor plan changes.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.

Quality Control Inspector

Northern Plastics
Haysville, KS
03.1999 - 05.2000
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Performed first article inspection on incoming raw materials.
  • Analyzed data from process control systems to identify trends in product quality.
  • Ensured compliance with safety regulations by monitoring workers during the manufacturing process.

Stocker

Walmart
Wichita, KS
03.1994 - 02.1998
  • Received and processed incoming shipments of merchandise.
  • Stocked shelves with newly arrived products.
  • Arranged merchandise in an attractive manner to promote sales.
  • Maintained accurate inventory records through manual systems and and or computerized databases.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Education

High School Diploma -

South High School
Wichita, KS
05-1994

Skills

  • Website Optimization
  • Search Engine Optimization
  • Inventory Tracking
  • Order Fulfillment
  • Employee Onboarding
  • New Employee Orientation
  • Corrective Action Planning
  • Employee Relations
  • Staff Management
  • Performance Management
  • Staff Development
  • Workforce Management
  • Cross-Functional Teamwork
  • Schedule Preparation
  • Time Management
  • Adapt to change quickly and train it to others

Timeline

Ecommerce Mgr

Scheels
03.2023 - Current

Manager

Walmart
10.2000 - 03.2023

Quality Control Inspector

Northern Plastics
03.1999 - 05.2000

Stocker

Walmart
03.1994 - 02.1998

High School Diploma -

South High School

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Saundra Schroeder