Summary
Overview
Work History
Education
Skills
Timeline
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Saundra L Austin

Thomasville,GA

Summary

Driven by a results-focused approach, I significantly reduced staff turnover at MNW Boys & Girls Clubs of SWGA by fostering a supportive environment and championing professional development. My expertise in operations management and exceptional problem-solving abilities have consistently enhanced organizational efficiency and staff satisfaction. Friendly and personable group leader gifted in helping participants of all skill levels enjoy and engage in activities. Effective keeping everyone safe and events fun for all involved. Specializing in teenagers conscientious Unit Director trained in First Aid, CPR and recreation oversight. Accomplished in keeping programs fun, engaging and safe for participants. Diligent about enforcing rules and skilled in motivating staff. Great at planning and running entertaining programs as accomplished Unit Director. Offers record of success in increasing participation with empowered staff and fresh offerings for new interests. Excels and handling back-end paperwork, finances, and supply management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure the Area Director position. Ready to help team achieve company goals. Creative Unit Director offering 16 years of experience developing and implementing club programming curriculum. Proficient in evaluation, monitoring club member performance and organizing annual schedules. Hardworking and energetic individual with excellent communication and supervisory skills.

Overview

30
30
years of professional experience

Work History

Teen Unit Director

MNW Boys & Girls Clubs of SWGA
03.2008 - Current
  • Reduced staff turnover rates by fostering a supportive work environment and providing professional development opportunities.
  • Managed club member behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Identified struggling students early on and provided additional support through tutoring sessions and constant contact with the school system
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Organized extracurricular activities such as clubs or field trips that enriched club members learning experiences outside traditional club settings.
  • Served on school committees focused on parent involvement or community outreach initiatives to contribute positively to the overall school & club partnerships.
  • Spearheaded a Teen Pregnancy & Prevention Grant sponsored by Morehouse School of Medicine for at-risk students-This Comprehensive Sex Education curriculum educates youth ages on both abstinence and contraception to help prevent unintended pregnancy and sexually transmitted infections (STIs), including HIV/AIDS.
  • Optimized resource allocation by continuously monitoring staffing levels, equipment availability, and supplies inventory in line with fluctuating demand.
  • Established performance goals for each club leader aligned with organizational objectives while taking into account individual skills and strengths.
  • Promoted a culture of safety within the unit by conducting regular risk assessments and implementing necessary preventive measures.
  • Increased patient satisfaction scores by consistently addressing concerns promptly and maintaining open lines of communication.
  • Facilitated interdepartmental collaboration efforts resulting in streamlined processes across all hospital units.
  • Streamlined unit operations for increased efficiency through effective delegation and task prioritization.
  • Managed budgets effectively, identifying cost-saving measures without compromising patient care quality or staff morale.
  • Mentored new team members, guiding them through orientation processes and providing ongoing support as they acclimated to the unit.
  • Developed strong working relationships with physicians, nurses, ancillary staff, and administration to enhance overall teamwork and care coordination.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Created a safe and supportive environment for club members through effective supervision and guidance.
  • Recruited trained, and supervised volunteers to assist with program activities and events.
  • Established partnerships with local organizations to create additional opportunities for growth and learning for participants.
  • Evaluated program success by monitoring participant progress and adjusting strategies as needed.
  • Implemented engaging activities to promote teamwork, leadership, and confidence among the participants.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Behavior Specialist

Georgia Pines
02.2000 - 09.2008
  • Educated clients on self-help strategies and coping skills to enhance resilience and promote long-term recovery.
  • Conducted thorough assessments of clients'' mental health status to identify areas requiring targeted interventions.
  • Delivered psychoeducation sessions to families of clients, fostering understanding and support for their loved ones'' mental health journeys.
  • Developed comprehensive treatment plans tailored to individual client needs and preferences for optimal results.
  • Facilitated group therapy sessions that promoted peer support and shared learning among participants dealing with similar challenges.
  • Liaised with community resources such as housing services or employment agencies to address social determinants impacting client wellbeing.

Psychiatric Technician

Archbold Northside
10.1994 - 01.2004
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Charted on each patient daily.
  • Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
  • Treated clients and families with respect and dignity.
  • Took and monitored vital signs, administered medications, and managed patient behavior.

Education

Master of Science - Community Rehabilitation

Thomas University
Thomasville, GA
05.2008

Bachelor of Science - Psychology

Thomas University
Thomasville, GA
12.2007

Associate of Science - Practical Nursing

Darton College School of Nursing
Albany, Ga.
01.2004

Bachelor of Science - Physical Therapy

Valdosta State University
Valdosta, GA
08.1991

High School Diploma -

Thomasville High School
Thomasville, GA
06.1991

Skills

  • Staff Development
  • Staff Scheduling
  • Special Event Planning
  • Activity Planning
  • Schedule Management
  • Community Relations
  • Time Management
  • Problem-solving abilities
  • Multitasking
  • Active Listening
  • Self Motivation
  • Social Media Promotion
  • Safety awareness
  • Staff Training

Timeline

Teen Unit Director

MNW Boys & Girls Clubs of SWGA
03.2008 - Current

Behavior Specialist

Georgia Pines
02.2000 - 09.2008

Psychiatric Technician

Archbold Northside
10.1994 - 01.2004

Master of Science - Community Rehabilitation

Thomas University

Bachelor of Science - Psychology

Thomas University

Associate of Science - Practical Nursing

Darton College School of Nursing

Bachelor of Science - Physical Therapy

Valdosta State University

High School Diploma -

Thomasville High School

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Saundra L Austin