Microsoft Office
Sauntiera Anglade
Hillsborough,NJ
Summary
Accomplished AVP at Chubb Insurance Company, adept in data analysis, project planning, execution, and stakeholder collaboration. Spearheaded strategic initiatives and enhanced operational efficiency, demonstrating expertise in data analysis and stakeholder collaboration. Leadership in metrics reporting and project management drove significant improvements, fostering a culture of performance enhancement and operational excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
AVP, Metrics and Reporting Lead
Chubb Insurance Company
03.2024 - Current
- Track trends and suggest improvements to both challenge and refine operational performance.
- Define, track, and report key operational and business metrics to leadership aimed at driving key business decisions within Operations and PRS.
- Promote and lead performance enhancement culture by actively coaching and mentoring direct reports.
- Manage a team accountable for producing daily, weekly and monthly business reports that gauged company and employee performance (400+ CSRs) relative to established targets.
- Reduced operational risks while organizing data to forecast performance trends; Conduct root cause analysis to identify service improvement opportunities.
AVP, Strategic Projects Manager
Chubb Insurance Company
03.2017 - 02.2024
- Developed and managed detailed project plans, assisted with management reporting and provided oversight on task execution for all activities
- Applied business project management competencies to medium sized and moderately complex enterprise-wide business initiatives
- Developed and executed initiatives in accordance with business priorities and in collaboration with leadership and key stakeholders
- Provided financial analysis of project requests to determine ROI and feasibility
Agency Compensation Manager
Chubb Insurance Company
08.2015 - 02.2017
- Managed individual agency compensation plans to ensure accurate projections, calculations and delivery of compensation owed
- Modeled “what if” projections to enable sales and distribution staff to engage with agencies to discuss performance and potential payouts
- Provided recommendations aimed at refining the personal insurance agency compensation strategy to maintain alignment with division focus and market dynamics
Marketing Analyst
Chubb Insurance Company
12.2011 - 07.2015
- Prepared materials for quarterly broker meetings and completed annual updates of the US Distribution analysis.
- Gathered, analyzed and prepared reports / written communication on competitor, industry and/or economic data.
- Identified and reported on industry segments and geographies with the greatest growth potential.
Accountant II, Bordereau & Reinsurance
Chubb Insurance Company
11.2005 - 11.2011
Education
Bachelor of Science - Finance
Kean University
Union05-2005
Skills
- Project planning and execution
- Stakeholder collaboration
- Financial performance
- Data analysis
- Process improvement
- Change management
- Reporting and presentation
- Team collaboration
- Training and mentoring
- Task management
- Detail Orientation
Certification
- Chubb Advisor of Personal Insurance, Aresty Institute of Executive Education at the Wharton School of the University of Pennsylvania and Chubb.
- Scaled Agile Framework (SAFe) 6.0 Product Owner / Product Manager
Software
Qlik Sense
SalesForce
Peoplesoft
Timeline
AVP, Metrics and Reporting Lead
Chubb Insurance Company
03.2024 - Current
AVP, Strategic Projects Manager
Chubb Insurance Company
03.2017 - 02.2024
Agency Compensation Manager
Chubb Insurance Company
08.2015 - 02.2017
Marketing Analyst
Chubb Insurance Company
12.2011 - 07.2015
Accountant II, Bordereau & Reinsurance
Chubb Insurance Company
11.2005 - 11.2011
Bachelor of Science - Finance
Kean University
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