Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Saurabh Gupta

Cary,NC

Summary

Technical Solution Architect | DevOps MLOps Leader | AI ML Innovator | Delivery Lead Proven software engineering leader with 18+ years of IT consulting and software engineering experience, delivering innovative, scalable solutions that align business goals with advanced technology. Managed $1M+ projects with cross-functional teams, ensuring stakeholder alignment and delivering high-quality software solutions on time and within budget. Collaborates closely with business and executive teams to drive software strategy and execute the roadmap. Specializes in software delivery, DevOps, and AI-driven data science innovation, working with global clients to lead digital transformation. Architected and optimized 40+ enterprise applications using cloud-native technologies (AWS, Azure), microservices, and scalable data platforms, ensuring high availability with 99.99% uptime, performance, and security compliance. Acts as a strategic liaison for discovery workshops, requirements gathering, and user acceptance testing, while also contributing to pre-sales technical support and RFP development, helping win deals worth $500K+. Known for strong analytical thinking, problem-solving skills, and cross-functional delivery leadership. Championed DevOps best practices by establishing CI/CD pipelines and Kubernetes-based deployments, reducing deployment time by 40%, improving release frequency by 3x, and cutting downtime by 25% via infrastructure as code and observability enhancements. Mentored 10–15 engineers across Agile teams, conducted 100+ code reviews, improved system performance through tuning and refactoring, led initiatives that increased test coverage to 90% and reduced production incidents by 30%. Expert in Agile methodologies (Scrum, Kanban), scaling engineering teams, and optimizing software development lifecycles for high-impact projects. Passionate about building high-performing teams, scaling engineering operations, and driving AI, automation, cloud transformation, and secure coding practices in Agile-driven software development.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Technical | Solution Architect

Ulta Beauty Marketplace
02.2025 - Current
  • Led engineering strategy and delivery for Ulta Beauty’s new multi-million-dollar Marketplace launch, overseeing end-to-end onboarding of 100+ third-party sellers, product catalog integration, and order lifecycle workflows.
  • Designed a future-state marketplace architecture, integrating Mirakl’s APIs with PIM, OMS (Sterling), ERP, payment gateways, and logistics partners to optimize marketplace operations.
  • Spearheaded the end-to-end payout module and financial data integration for Ulta Beauty’s Mirakl Marketplace, coordinating with 8+ cross-functional teams to streamline data flow across OMS, payment providers (PayPal, Amex, Discover, Fiserv), and Mirakl’s payout engine.
  • Reconciled 10K+ high-value settlement files daily, mapping transactions to ensure accurate escrow settlements post-billing.
  • Delivered precise reconciliation and financial reporting using BlackLine and SAP S/4HANA, enabling full fund traceability, regulatory compliance, and audit readiness.
  • Developed an automated return and refund processing system by integrating Mirakl’s refund APIs with OMS and financial systems, ensuring seamless credit issuance and dispute resolution.
  • Established a microservices-based architecture with OAuth 2.0, API Gateway integration, and event-driven sync via GCP Pub/Sub, enabling 500K+ secure marketplace transactions daily.
  • Led a team of 8 engineers, driving Agile best practices, sprint planning, and cross-functional collaboration with product, finance, and operations teams.
  • Technologies: API Gateway, Microservices, Mirakl marketplace, ESB, GCP Pub/Sub, OAuth 2.0, MongoDB, Sterling OMS

Technical | Solution Architect

MSA Safety and CQN Integration
10.2024 - 02.2025
  • Facilitated 5+ cross-functional discovery workshops and authored detailed Statements of Work (SOWs) and Change Requests (CRs), ensuring alignment between business expectations and technical implementation.
  • Led the development and integration of the Customer Quality Notification (CQN) System, connecting SAP Hybris with Integrated SAP ECC with SAP Hybris via SOAP-based RFC automation using SAP PI/PO, exposing RFC-enabled function modules as SOAP services for real-time quality issue tracking across 200K+ SKUs.
  • Designed a secure approval workflow in SAP Hybris Backoffice, enabling authenticated processing of CQN requests before SOAP-based RFC submission to SAP ECC, reducing unauthorized changes by 90%, improving audit compliance.
  • Optimized data persistence, system reliability, and performance, ensuring low-latency SOAP RFC execution.
  • Led the design and implementation of an enterprise-grade CI/CD pipeline using Jenkins, driving automation, scalability, and efficiency in software delivery.
  • Drove Agile ceremonies across a team of 6 developers and QA engineers, improving sprint velocity by 25% and maintaining 100% delivery on time and within scope.
  • Collaborated with business analysts, SAP functional teams, and QA to manage a 6-figure budget, ensuring risk mitigation and seamless delivery under strict timeline constraints.
  • Technologies: SAP Hybris, SAP ECC, SAP PI/PO, SOAP, Jenkins, JIRA, Agile

Technical | Solution Architect

MSA Safety and Summon Integration
05.2024 - 09.2024
  • Led the Summon Integration at MSA Safety, enhancing authentication workflows by integrating SOAP-based API authentication with JWT tokens and Multi-Factor Authentication (MFA) for secure access control.
  • Implemented AWS Secrets Manager to securely manage Summon API keys and MFA tokens, eliminating plaintext credentials and achieving 100% audit compliance with internal cybersecurity policies and external audits.
  • Optimized user registration workflows, incorporating Summon-based authentication for seamless onboarding while enforcing MFA validation post-authentication to mitigate unauthorized access risks.
  • Managed the development and operational support for SAP Hybris, overseeing custom code enhancements, structured deployments, and incident management to ensure high availability and system reliability.
  • Managed a 24x7 monitoring framework, optimizing performance, release management, and patch updates to enhance the eCommerce platform stability.
  • Technologies: SAP Hybris, SOAP, JWT, MFA, Jenkins, JIRA, Agile, AWS Secrets Manager

Technical | Solution Architect

MSA Safety and Cloud Data Migration: Discovery and Planning
04.2024 - 05.2024
  • Led the discovery and strategic planning for transitioning 5+ legacy MySQL data systems (3TB+ total) to AWS Cloud, assessing feasibility, architecture, and operational impact.
  • Created a high-level ETL framework utilizing AWS Database Migration Service (DMS) for data extraction, transformation, and loading (ETL) into AWS RDS, ensuring 99.9% migration accuracy and near-zero downtime.
  • Developed a reference data architecture for advanced analytics and reporting using AWS Glue, Lambda, S3, Redshift, and Athena, supporting both batch ETL and near real-time insights for operational dashboards.
  • Recommended SNS/SQS-based event-driven patterns to decouple processing logic and increase pipeline reliability and fault tolerance, laying the foundation for scalable stream-based data ingestion.
  • Ensured security, compliance, and performance optimization by leveraging IAM, encryption, and access controls, delivering a comprehensive migration roadmap with risk mitigation strategies.
  • Technologies: AWS DMS, RDS, GLUE, Lambda, S3, Redshift, Athena, SNS, SQS, IAM, MySQL

Solution Architect

Fasttrack Merkle Product
02.2024 - 05.2024
  • Designed and deployed a generative AI-powered shopping assistant using LLMs + RAG (Retrieval-Augmented Generation) with LangChain, improving product discovery and personalization for over 50,000 SKUs.
  • Engineered a real-time recommendation engine by combining structured product data from SAP Hybris (SQL) and indexed content from Apache Solr, delivering dynamic and context-aware responses with sub-second latency.
  • Integrated LangChain-based vector search (FAISS/ChromaDB) and custom prompt chaining logic to increase recommendation accuracy by 35%, based on clickstream and conversion analysis during A/B testing.
  • Architected a robust data ingestion and retrieval pipeline supporting 10K+ user queries/day, containerized with Docker for scalable deployment.
  • Led integration between SAP Commerce Cloud and Mirakl Marketplace, enabling automated onboarding of 200+ third-party sellers, real-time product sync, and seamless order orchestration across systems.
  • Reduced seller onboarding cycle time by 50% through automation and streamlined API workflows between commerce and marketplace platforms.
  • Technologies: LangChain, LLM, RAG, FAISS, ChromaDB, Python, Docker, SAP Hybris (Commerce Cloud), Apache Solr, SQL

Lead Technical Architect

Westcon Comstor, PartnerCentral
03.2021 - 02.2024
  • Architected and led end-to-end development of a scalable, multi-vendor digital marketplace platform serving 5K+ enterprise partners, leveraging Azure cloud, event-driven microservices, and secure integrations with SAP ECC.
  • Designed and deployed serverless APIs using Azure Functions, integrated with API Management (APIM) and Azure Key Vault, improving scalability and reducing operational overhead by 40%.
  • Enabled secure, unified access via SAML-based SSO (Azure AD/Entra ID) for thousands of B2B users, improving authentication success rate and reducing login issues by >90%.
  • Orchestrated RBAC policy management, caching via Azure Redis, and real-time monitoring with AppDynamics and Azure Monitor, resulting in 30% faster response times and reduced incident detection time by 50%.
  • Managed fault-tolerant Azure microservices deployments supporting 99.99% uptime, with automated scaling.
  • Integrated PartnerCentral with SAP ECC (ERP Central Component) to enable seamless order processing, billing, and inventory synchronization, enhancing operational efficiency and data accuracy.
  • Directed agile ceremonies for a team of 10+ engineers, including JIRA backlog grooming, sprint planning, and user story refinement, ensuring clear prioritization and delivery, improving velocity by 35% over 3 quarters.
  • Designed and configured Jenkins pipelines, integrating GitHub and Docker for containerized deployments in Azure.
  • Performed 100+ code reviews and enforced best practices to maintain high-quality standards.
  • Enabled data-driven decision-making by integrating Power BI dashboards, Splunk ML, and Databricks for anomaly detection and analytics.
  • Managed client relationships and stakeholder expectations, ensuring alignment with business objectives.
  • Created detailed project roadmaps and tracked deliverables using JIRA dashboards for seamless execution.
  • Technologies: Microsoft Azure, Azure Function, SAML, SAP ECC, Jenkins, Java, Spring Boot, React, Power BI, Data Bricks, Splunk

Track Lead Developer

Rackroom Shoes and Stock Building Supply
06.2015 - 10.2017
  • Rackroom Shoes: Architected and delivered a Loyalty Program to boost customer engagement, integrated secure payment gateways, and developed SAP Commerce DataHub-based microservices for ETL workflows.
  • BMC (Stock Building Supply): Implemented the CVCC (Customer Center Dashboard) with SAP backend integration and ETL pipelines for real-time customer/order visibility; optimized Apache Solr to enhance search speed and accuracy.
  • Technologies: SAP, Payment Gateway APIs, Apache Solr, RESTful APIs & Microservices, Java & Spring Framework, SQL

Project Lead

HCL Technologies, Client – eBay Enterprise
11.2011 - 05.2015
  • Led the design and implementation of In-Store Pickup (ISPU) feature for Spring MVC based stores.
  • Architected and led the development team to build a secure, Internet-facing RESTful API to enable third-party access.
  • Designed and implemented the Pay-at-Store service using MuleSoft, transforming request objects into JMS messages and routing them via IBM MQ for in-store payment processing.
  • Technologies: Spring MVC, RESTful APIs, MuleSoft, JMS, Java & Spring Framework, OAuth 2.0 & API Security, MySQL

Lead Engineer

HCL India, Client eBay Enterprise
04.2010 - 11.2011
  • Developed a Spring-based analytics framework for Omniture pixel tracking with real-time event capture using JSON and Java Analytics Models.
  • Built web apps using J2EE design patterns; optimized CI/CD workflows, version control, and deployment processes.
  • Technologies: Spring MVC/Core, Adobe Analytics, REST, JSON, JMS, MySQL, Maven, Git, CI/CD

Software Developer

Cypress Semiconductors India
05.2005 - 04.2009
  • Developed and delivered a Manufacturing Tooling Management System from end to end.
  • Enhanced and maintained the Master Planning System for the manufacturing domain, introducing improvements for streamlined production planning and scheduling.
  • Technologies: PL/SQL, Java / J2EE, SVN

Education

Master of Statistics -

North Carolina State University
Raleigh, NC
12.2025

Master of Computer Applications -

Dr. A.P.J. Abdul Kalam University
07.2004

Bachelor of Computer Applications -

Ch. Charan Singh University
07.2001

Skills

  • Leadership & Team Management
  • Strategic Planning & Execution
  • Project & Delivery Management
  • Process Evaluation and Optimization
  • Stakeholder & Client Engagement
  • Problem-Solving & Decision Making
  • Programming Languages
  • Framework/ Java Tools
  • Web Technologies
  • E-commerce Platforms
  • Messaging service
  • ORMs and Databases
  • Big Data
  • DevOps CI/CD
  • AWS Cloud Platform
  • Azure Cloud Platform
  • Google Cloud Platform
  • Monitoring & Performance
  • MLOps
  • Business Intelligence Tools
  • Generative AI
  • Statistical Modeling

Certification

  • Project Management Professional (PMP)
  • AWS Solution Architect Associate (SAA-C03)
  • AWS Machine Learning Specialty (MLS-C01)
  • Azure System Administrator Associate (AZ-104)
  • Azure Data Scientist Associate (DP-100)
  • Azure Power BI Data Analyst Associate (PL-300)

Timeline

Technical | Solution Architect

Ulta Beauty Marketplace
02.2025 - Current

Technical | Solution Architect

MSA Safety and CQN Integration
10.2024 - 02.2025

Technical | Solution Architect

MSA Safety and Summon Integration
05.2024 - 09.2024

Technical | Solution Architect

MSA Safety and Cloud Data Migration: Discovery and Planning
04.2024 - 05.2024

Solution Architect

Fasttrack Merkle Product
02.2024 - 05.2024

Lead Technical Architect

Westcon Comstor, PartnerCentral
03.2021 - 02.2024

Track Lead Developer

Rackroom Shoes and Stock Building Supply
06.2015 - 10.2017

Project Lead

HCL Technologies, Client – eBay Enterprise
11.2011 - 05.2015

Lead Engineer

HCL India, Client eBay Enterprise
04.2010 - 11.2011

Software Developer

Cypress Semiconductors India
05.2005 - 04.2009

Bachelor of Computer Applications -

Ch. Charan Singh University

Master of Statistics -

North Carolina State University

Master of Computer Applications -

Dr. A.P.J. Abdul Kalam University

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Saurabh Gupta