Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Saurabh Gupta

Chandler,AZ

Summary

Ingenious Software leader with extensive experience in leading and managing agile development teams to deliver high quality, scalable and low maintenance software solutions. Very high appetite for learning and adopting new technologies that realize higher development and software efficiencies. Thorough experience in development processes, communication spectrum, people management skills with a high track record for on time delivery following best practices. Extensive Experience in : - Architecting solutions , Stakeholder Management , Partner Communication, Release Management, Vendor Management, Technical Risk Management - Strat Planning, budgeting, release planning, project modeling and staffing - Sizing and building globally distributed teams both onsite and offshore - Extensive experience in building distributed services (microservices, MFE's, BFF) - Build SaaS / PaaS solutions using IaaS and FaaS providers to support 20M+ users - Enabling Continuous integration / Continuous Delivery models - Build and monitor highly secure software systems - Enabling and measuring code quality and key performance indicators. - Driving Org culture by facilitating team building and innovation events Knowledgeable Execitive with proven background in senior leadership roles, driving strategic initiatives and fostering organizational growth. Successfully led cross-functional teams to achieve key business objectives, enhancing operational efficiency and stakeholder satisfaction. Demonstrated expertise in project management and strategic planning. Business Operations Executive offering 20-year history of leading strategic and tactical business initiatives. Proven expertise in large-scale business transformation and change management to consistently exceed company objectives. Offering effective communication, team building and coaching skills with commitment to fostering company vision and building professional culture rooted in trust and mutual respect. Business Operations Executive offering 20-year history of leading strategic and tactical business initiatives. Proven expertise in large-scale business transformation and change management to consistently exceed company objectives. Offering effective communication, team building and coaching skills with commitment to fostering company vision and building professional culture rooted in trust and mutual respect. Functional Senior Director driving proven results within EdTech and FinTech industries. Manages complex occupational issues while meeting business objectives. Strong operational skills and solid experience regulating policies and managing budget expenditures. Collaborates with management teams and stakeholders to uphold company vision. Business Operations Executive offering 20-year history of leading strategic and tactical business initiatives. Proven expertise in large-scale business transformation and change management to consistently exceed company objectives. Offering effective communication, team building and coaching skills with commitment to fostering company vision and building professional culture rooted in trust and mutual respect. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of production writing, planning, and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Director | Senior Principal Architect | Enterprise Strategy

DriveTime
Tempe, AZ
07.2024 - Current
  • Responsible for defining and executing overall enterprise and solution architecture strategies, maintaining a sharp focus on practical, simplified designs and high-impact, measurable business outcomes.
  • Spearheaded the AI strategy for Customer Success Management (CSM) and Customer Relationship Management (CRM) implementations.
  • Architected and led the development of AI-driven chat and voice bot solutions, significantly enhancing customer interaction.
  • Defined the strategic blueprint for application data layers, utilizing GraphQL, microservices, and event-driven architectures to build highly scalable, resilient systems.
  • Steered the technical direction for iterative legacy migrations, mitigating operational risk while consistently delivering incremental business value.
  • Drove the adoption of Customer Data Platforms while enforcing best practices in data governance and Infrastructure as Code.

Director of Software Engineering

DriveTime
Tempe, Arizona
04.2022 - 07.2024
  • Leading teams for digital transformation of customer facing loans servicing web applications to provide real time self service tools.
  • Architected and lead teams for successful implementation of real time decisioning implementation using Pega CDH.
  • Designed and lead teams to implement best in class customer service agent application using Pega PRPC.
  • Designed and lead implementation for low code Customer Data Platform (Segment CDP); to integrated with numerous data sources (internal and external) for consistent definition and provisioning of data across organization.
  • Leading teams to implement Customer Engagement platform (Braze CEP) for hyper personalized customer communications.

Director Software Development

Savvas Learning Company
Chandler, Arizona
12.2021 - 04.2022
  • Enabling distributed teams to successful and high quality SaaS solutions.
  • Build and drive organization strategies that address customer pain points and also facilitates smooth development processes.
  • Promote continuous growth and leaning model to champion best in class talent.

Manager Software Development

Savvas Learning Company
Chandler, Arizona
10.2015 - 12.2021
  • Building cohesive development teams which produce high quality software products.
  • Implement software development processes and promote tools and metrics for measuring software quality.
  • Motivating team to build innovative and disruptive solutions that help us remain ahead of market and competition.
  • Managing resources and working closely with Product Management and Project Management to build strategies for upcoming business requirements.

Principal Member of Technical Staff

Pearson
Chandler, AZ
04.2014 - 10.2015
  • Architect scale-able, stable and robust systems for high traffic applications.
  • Explore newer technologies that help in building more manageable and extensible solutions for business requirements.
  • Build proof of concepts and work closely with development teams to implement the solutions.
  • Identify redundancy in software implementations and provide solutions to converge redundant implementations into shared micro services.

Sr Member of Technical Staff (Tech Lead)

Pearson
05.2008 - 04.2014
  • As Tech Lead I am responsible for provide management leadership in the design, development and delivery of technology-enabled applications, products and services within a computing systems environment.
  • Provide solutions to technical issues, and are responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements.
  • Responsible for co-ordinating teams day-to-day activities and mentoring the technical team.

Sr Database Developer

IntraEdge
01.2008 - 04.2008
  • Design and develop database models for high volume OLTP applications.
  • Performance tune existing database objects and recommend enhancements for scalability, stability and security of database.

Programmer Analyst

ebusinessware
New york
11.2006 - 01.2008
  • Develop and maintaining PL/SQL packages, procedures, triggers and functions.
  • Migration of Oracle procedures into SQL server scripts.
  • Table partitioning and indexing for huge database tables for performance.

Database Developer

ebusinessware
04.2006 - 11.2006
  • Developed ETL process with collaboration with the application development team.
  • Creation and managing database objects for existing as well as new functionalities.
  • Implementation and enhancement of procedures, packages, views, functions and triggers.

Education

Bachelor of Science - Computer Science

Kurukshetra University
India
01.2005

High School -

D.A.V. Public School
India
01.2001

Skills

  • Reference Architecture
  • IT Governance
  • IT Strategy

Certification

  • Graph Developer - Associate
  • Graph Developer - Professional
  • Oracle Database 10g Administrator
  • Certified Professional - Version

Timeline

Senior Director | Senior Principal Architect | Enterprise Strategy

DriveTime
07.2024 - Current

Director of Software Engineering

DriveTime
04.2022 - 07.2024

Director Software Development

Savvas Learning Company
12.2021 - 04.2022

Manager Software Development

Savvas Learning Company
10.2015 - 12.2021

Principal Member of Technical Staff

Pearson
04.2014 - 10.2015

Sr Member of Technical Staff (Tech Lead)

Pearson
05.2008 - 04.2014

Sr Database Developer

IntraEdge
01.2008 - 04.2008

Programmer Analyst

ebusinessware
11.2006 - 01.2008

Database Developer

ebusinessware
04.2006 - 11.2006

Bachelor of Science - Computer Science

Kurukshetra University

High School -

D.A.V. Public School
Saurabh Gupta