Saurabh Parikh
Parsippany,NJ
Summary
Dedicated administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Team-oriented candidate familiar with MS Office and EHR systems coupled with a proficient knowledge of medical terminology. Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency and to reinforce an organization's mission and values at all times.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Care Coordinator
Memorial Sloan Kettering Cancer Center
09.2023 - Current
- Collaborate with clinical staff to assess patient needs, develop care plans, and monitor progress, ensuring adherence to treatment protocols and timely intervention as needed.
- Foster strong relationships through regular communication, active listening, and empathetic support, fostering trust and satisfaction amongst both patients and their families.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Medical Office Associate
Morristown Medical Center Family Medicine
10.2021 - 09.2023
- Manage office logistics by scheduling appointments, routing patient calls, maintaining patient charts, and collecting payments through EPIC
- Assist established management staff with operational oversight, business development, and process improvement strategies
- Promote high standards through personal example to help each team member understand expected behaviors and standards of care
Sales Associate
Staples
07.2016 - 03.2018
- Trained and developed new sales team associates in products, selling techniques, and company procedures
- Consistently generated a high volume of sales to achieve monthly goals
- Engaged with customers to build rapport and loyalty
Education
Master of Healthcare Administration -
Icahn School of Medicine At Mount Sinai
New York, NY06.2023
Bachelor of Arts: Health Administration -
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2021
Skills
- Time Management
- Strong Attention to Detail
- Critical Thinking
- Excellent Organizational Skills
- Interdepartmental Collaboration
- Regulatory Compliance
- Customer Service
- Microsoft Office Proficiency
Certification
- Six Sigma Yellow Belt
Volunteering Experience
Yogi Divine Society, Volunteer
07/2014 - Current
● Assist in promoting and effectuating events for Yogi Divine Society
● Collaborate with a team of 20-25 youths to perform religious plays
● Give spiritual discourses to hundreds of college-level youths
Timeline
Care Coordinator
Memorial Sloan Kettering Cancer Center
09.2023 - Current
Medical Office Associate
Morristown Medical Center Family Medicine
10.2021 - 09.2023
Sales Associate
Staples
07.2016 - 03.2018
Master of Healthcare Administration -
Icahn School of Medicine At Mount Sinai
Bachelor of Arts: Health Administration -
Rutgers, The State University of New Jersey
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