Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Saurabh Talwar

Union City,CA

Summary

Solutions Architect with 15+ years in technical sales engineering, specializing in DevOps, DevSecOps, and Cloud-native application performance. Extensive experience in Kubernetes troubleshooting, CI/CD optimization, API integrations, and cloud cost governance. Proven track record of driving technical wins through business-aligned solution design and customer success enablement across Fortune 500 companies. Passionate about building scalable, secure, and modern DevOps architectures

Overview

23
23
years of professional experience
1
1
Certification

Work History

AIOPS Technical Specialist

IBM
San Francisco, CA
04.2021 - Current

• Led technical engagement in Kubernetes troubleshooting, Helm deployments, & container observability across clients.

• Built and delivered custom Proof of Concepts aligning Instana APM and Turbonomic with customer DevOps goals.

• Consulted customers on DevOps cloud governance, resulting in optimized autoscaling strategies and significant cost savings.

• Delivered technical enablement sessions to DevOps and SRE teams on performance monitoring, security posture, and CI/CD observability.

Senior Solution Engr

New Relic
San Francisco, CA
03.2017 - 04.2021

• Supported Enterprise Sales through POCs, RFPs, demos, business justifications and technical win strategies.

• Evangelized New Relic APM and Infrastructure solutions at webinars and customer on-sites, helping accelerate DevOps adoption.

• Collaborated closely with Engineering to enhance observability integrations with DevOps workflows including CI/CD pipelines and Dockerized applications.

• Assist the Customer Success team the post-sales technical process: installation, deployment, training, technical check-ups, and escalation management.

Solutions Architect

Pure Storage
Mountain View, CA
06.2016 - 03.2017

• Writing White Papers & reference architectures for applications Solutions working with Pure Flash arrays

• Worked on vRealize Operations Manager & resolved customer issues related to vRealize Operations Manager

• Presenting at VMworld and other conferences on vRealize Suite products

• Worked on configuring PureStorage Arrays with UCS B Series servers using UCS Director and UCSM

• Engaging with Customer issues and assisting them with solutions on various virtualization problems

• Drive the usage of the product via webinars, user groups, & blogs

Principal Technical Marketing Engineer

HGST A Western Digital
San Jose, CA
05.2014 - 09.2016

• Application knowledge in terms of installation, tuning of IO patterns for competitive benchmarking

• Worked on Openstack Cluster with the Cinder API to enable the Flashmax Card to Cinder volumes

• Working knowledge of FIO, IOmeter, vdbench to benchmark SSDs (FlashMaxII, Gallantfox cards)

• Designed/Configured Powershell & bash scripts to generate IO & measure performance for benchmarking

• Developed technical collateral to highlight Reference Architectures, Functional Validation and Best Practices

• Perform technical competitive analysis & deliver competitive positioning tools to Sales teams

• Attended Conferences like FlashMAX Summit, VMWorld & OracleWorld to showcase our solutions, enable Sales engineers to get leads for prospective sales

• Create and present technical presentations to customers and partners, and gather feedback during customer proof of concept to influence final product definition and solution offerings

Technical Engineer Converged Infrastructure

Dell Inc.
Santa Clara, CA
04.2011 - 02.2014

• Gave Demos to Sales Engineering team at Dell about new features being added to Active System manager

• Prepare reports & presentations to communicate analysis findings, root cause analysis in design

• Configured various Dell PowerConnect switches such as 6248, 5548P, 5524P

• Analyzed network to determine major problems preventing booting of servers with different OS

• Configured LUNs (Logical Unit Devices) on SAN Storage Arrays

• Configured/administered various Dell servers such as R620, C5220 (Cloud servers)

• Experience with Data center virtualization using Hyperv and ESX applications

• Configured, managed test systems (Blades in Chassis, rack mounted servers, switches) in lab

• Technical QA lead for Complete testing of Software releases and resolving customer issues.

Senior QE Engineer

Adobe Inc
San Francisco, CA
04.2010 - 02.2011

• Work closely with Product Management, Program Management, Development and Operations on the design, implementation, testing, deployment and support of products and features

• Critically think about how our customers will interact with Adobe's products (InMarket) and turn those thoughts into test cases, action items, and avenues of discussion

• Participate as an active member of a Scrum team, including the planning, scheduling and validation aspects of the project & accurately file and verify comprehensive bug reports.

Senior Software Engineer

BAE Systems
San Jose, CA
08.2009 - 04.2010

• Worked closely with Engineering managers, Supply Chain, Operations, QA, and release management to insure that releases are completed to spec and are ready for production

• Ensured entrance & exit criteria from Smoke Testing & certified code base for production

• Execute pre-production activities such as Smoke/Acceptance Test runs, the formation of the implementation checklist, back-out plans, peer Reviews communication of go no go decisions

• Designed Test Plans, scripts to validate functionality, requirements for different subsystems of BradleyTank.

Software Integration & Verification Manager

LTX-Credence
San Jose, CA
05.2002 - 09.2008
  • Worked closely with Engineering to understand Product Architecture & worked on identifying, designing or enhancing existing test frameworks to support backend test development
  • Prepare reports and presentations to communicate analysis findings, root cause analysis in design or implementation, research plans, or plans for product development efforts
  • Qualified various release branches concurrently using & maintained Build process to expedite SQA Testing

Education

B.S - Computer Engineering

San Jose State University

Skills

  • DevOps & DevSecOps Solutions Architecture
  • Kubernetes, Docker, Helm, Git, Artifactory (basic familiarity)
  • Cloud Platforms: AWS (certified), Azure (basic), GCP (basic)
  • Observability Platforms: Instana, New Relic, Dynatrace
  • CI/CD pipeline optimization (GitHub Actions, Jenkins basic familiarity)
  • REST API Integration and Automation
  • Cloud Cost Governance and Cloud-native
  • Python / Shell / Power Shell, Web Services (REST/SOAP)
  • Worked with ServiceNow, New
  • Hypervisors: VMware ESX, Microsoft HyperV
  • Databases: MS SQL server, MongoDB, Aerospike
  • Windows & Linux Administration

Affiliations

[New Relic] Special Equity Award in 2019 for achieving High Revenue and success in the Group

[New Relic] SE of the Quarter Award

Issued by New Relic · Jan 2019. This award was given to me for achieving high Revenue in the Quarter and for taking a small opportunity below $20K ARR and growing it and closing it for $679K in one quarter.

[Dell] On the spot Award for automating web services using SoapUI Issued by Mike Chow · Sep 2013. Automated web services testing in the early stages of the project using SOAPUI. Investigated requests and parsed responses to develop a meaningful framework to test various APIs. Also did audit traces using Oracle to get a deeper perspective on the database calls made to the database layer.

Accomplishments

  • Led team to achieve over $2M in expansion revenue on an existing account, earning recognition from upper management and financial reward.

Certification

AWS Certified Cloud Practioner Issued 2018

Timeline

AIOPS Technical Specialist

IBM
04.2021 - Current

Senior Solution Engr

New Relic
03.2017 - 04.2021

Solutions Architect

Pure Storage
06.2016 - 03.2017

Principal Technical Marketing Engineer

HGST A Western Digital
05.2014 - 09.2016

Technical Engineer Converged Infrastructure

Dell Inc.
04.2011 - 02.2014

Senior QE Engineer

Adobe Inc
04.2010 - 02.2011

Senior Software Engineer

BAE Systems
08.2009 - 04.2010

Software Integration & Verification Manager

LTX-Credence
05.2002 - 09.2008

B.S - Computer Engineering

San Jose State University