Organized Technologist with proven success in managing multiple priorities and streamlining processes to solve problems at scale. Delivered scalable software solutions by leading development teams through complex technical challenges. Fostered collaborative team environments to drive project success with adaptability and reliability.
Work History
Principal Software Engineer
5 Years 5 Months
PaloAlto Networks | 02.2021 - Current
Mentored cross-functional team (~5 engineers) to deliver enterprise-scale phishing detection pipeline; managed customer escalation team (~8 engineers) to reduce MTTR by 50% through process reforms and telemetry instrumentation.
Engineering Leadership & Mentorship: Mentored a cross-functional team(~5 engineers) to deliver an enterprise-scale phishing detection pipeline, managed customer escalation team(~8 engineers) to reduce MTTR by 50% through comprehensive process reforms and advanced telemetry instrumentation.
Distributed Cache & Data Pipelines: Architected a multi-cluster Redis caching strategy for high-throughput phishing data pipelines (1000+ scans/second), optimizing data-in-transit and minimizing payload redundancy across packet streams.
Conducted audit of MongoDB indexing strategies; re-engineered compound indexes to align with query patterns, balancing write-heavy ingestion throughput with read latency.
System Reliability & Onboarding Automation: Engineered a middleware service to validate SaaS app connectivity using dependency injection and app-specific metadata; reduced customer onboarding issues and cut support tickets by 95% for a 1,000+ customer base, significantly improving system reliability.
Cross-Product Custom Rule Engine Expansion: Architected and scaled Palo Alto Networks’ unified Cortex rule engine across the Data and Identity modules to expand enterprise policy enforcement across key product verticals. Engineered complex string-matching logic for SaaS connectors, shifting filtering capabilities from restrictive top-level groups to granular, deep-object attributes within nested arrays.
Full Stack Developer
1 Year 6 Months
Wingify Pvt. Ltd. | 08.2019 - 02.2021
Incorporated microservices design into existing code architecture by extracting out logic related to campaigns into a new NestJS(NodeJS Framework with OOP,FP & FRP elements along built-in DI)service written in typescript. Delivered loosely coupled, test driven codebase while following SOLID principles and TDD approach.
Developed responsive web applications using React, Node.js, and Express to enhance user experience.
Implemented RESTful APIs to facilitate seamless integration between front-end and back-end systems.
Collaborated with cross-functional teams to gather requirements and define project scope effectively.
Software Developer
1 Year 2 Months
Telstra | 06.2018 - 08.2019
Created secure code tool suite integrating all necessary SCA tools for inclusion in Jenkins Pipeline, enhancing code deployment speed using GoLang.
Developed and maintained software applications using Java, Python, and SQL technologies.
Collaborated with cross-functional teams to define project requirements and deliver solutions.