Results-driven supervisor known for enhancing operational efficiency and team performance. Expertise in employee coaching, budget administration, and customer service. Committed to implementing effective training programs and maintaining high safety standards.
Overview
35
35
years of professional experience
Work History
Special Services & Custodial Supervisor
Montgomery County Tennessee Facilities and Maintenance
Clarksville, TN
04.2023 - Current
Supervised custodial staff to ensure compliance with safety and sanitation standards.
Developed training programs for new employees on cleaning procedures and equipment use.
Coordinated daily cleaning schedules to optimize workflow and efficiency across facilities.
Conducted regular inspections to maintain cleanliness and address maintenance issues proactively.
Implemented inventory management processes for cleaning supplies, reducing waste and costs.
Prepared and submitted accident and injury reports.
Assigned job duties and monitored performance against objectives.
Implemented standardized purchasing practices in line with department targets.
Established open lines of communication between custodial staff members, encouraging collaboration and problem-solving among the team members.
Coordinated special event setups and teardowns, ensuring timely completion and minimal disruption to daily operations.
Assisted with budget preparation and monitoring, identifying cost-saving opportunities within the department''s operations.
Established strong relationships with vendors, negotiating favorable contracts for cleaning products and services.
Consistently met or exceeded cleanliness standards through diligent supervision of custodial staff and personal attention to detail.
Enhanced workplace safety by enforcing proper use of equipment and adherence to safety protocols.
Increased customer satisfaction through prompt response to requests and concerns, addressing issues thoroughly and efficiently.
Trained and mentored new staff on cleaning and safety protocols.
Scheduled and prioritized tasks to staff, overseeing work completion.
Addressed customer feedback and complaints to maximize satisfaction.
Maintained required records of work hours, budgets and payrolls.
Established and enforced safety protocols and guidelines for staff.
Maintenance Supervisor
Oak Grove Racing Hotel
Oak Grove, KY
10.2022 - 03.2023
Oversaw daily maintenance operations to ensure optimal functionality of hotel facilities.
Managed a team of technicians, providing training and guidance on safety protocols and equipment use.
Developed and implemented preventive maintenance schedules, reducing equipment downtime significantly.
Coordinated with vendors for timely procurement of maintenance supplies and equipment repairs.
Conducted regular inspections to identify areas for improvement and enhance overall service quality.
Coordinated preventative maintenance schedules, verifying equipment safety and function.
Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
Negotiated contracts with vendors for cost-effective materials procurement.
Prioritized preventative measures such as lubrication programs and vibration analysis that helped extend equipment life cycles and reduce overall costs.
Created and maintained daily and weekly reports for upper management.
Contributed to development, implementation, and execution of maintenance programs.
Maintenance, Security and Supply Admin
Flint Hill Job Corps Center
Manhattan, KS
01.2012 - 04.2016
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Strengthened communication skills through regular interactions with others.
Demonstrated strong organizational and time management skills while managing multiple projects.
Headquarter Platoon Sergeant
US Army
Fort Riley, KS
01.1991 - 04.2014
Supervised daily operations of platoon, ensuring adherence to military standards and protocols.
Developed training programs for junior soldiers, enhancing skill acquisition and operational readiness.
Coordinated logistics for equipment and personnel movement, optimizing mission effectiveness.
Led performance evaluations, providing constructive feedback to promote career advancement within ranks.
Implemented process improvements that increased unit efficiency and reduced resource waste.
Conducted risk assessments to ensure safety compliance during training exercises and missions.
Facilitated communication between headquarters and field units, ensuring alignment on strategic objectives.
Handled sensitive information securely by adhering to proper protocols concerning classified materials management.
Implemented new tactics and strategies for increased effectiveness during combat scenarios.
Maintained high physical fitness standards within the platoon through rigorous training programs tailored to individual needs.
Conducted thorough evaluations of personnel, identifying areas for improvement and growth opportunities.
Improved soldier morale with proactive counseling sessions addressing personal and professional concerns.
Trained, supervised and organized over 30 soldiers and personnel.
Managed over $6 million worth of equipment during garrison and deployment operations.
Served as principal advisor to First Sergeant and Commander.
Collaborated closely with support elements such as supply, maintenance, and medical teams for optimal functioning of the platoon headquarters element.
Education
High School Diploma -
Skills
Custodial machine operation
Restroom maintenance
Grounds maintenance
Waste disposal
Chemical handling
Work scheduling
Carpet cleaning
Employee coaching
Inventory purchasing
Budget administration
Customer service
Problem-solving
Time management
Multitasking
Excellent communication
Effective communication
Languages
Samoan
Native or Bilingual
Timeline
Special Services & Custodial Supervisor
Montgomery County Tennessee Facilities and Maintenance
Morning Supervisor, Team Lead, Custodial Services at ARAMARK, Contract ServicesMorning Supervisor, Team Lead, Custodial Services at ARAMARK, Contract Services