Savana Cunningham
Georgetown
Summary
Proven leader in fast-paced culinary environments, I excelled at Linders Family McDonald's by elevating kitchen operations through rigorous sanitation standards and effective team management. Skilled in food safety and staff coaching, I boosted efficiency and quality, significantly reducing waste. My strategies enhanced customer satisfaction and operational compliance, showcasing a blend of hard and soft skills vital for high-stakes settings.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2
2
years of professional experience
Work History
Kitchen Department Manager
Linders Family Mcdonald's
08.2024 - Current
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Checked and tested foods to verify quality and temperature.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Motivated staff to perform at peak efficiency and quality.
Shift Manager
Witzel Family Mcdonald's
06.2024 - 08.2024
- Exercised composure under pressure and in escalated customer service scenarios.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks to meet state regulations.
- Trained and mentored new employees to maximize team performance.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Crew Member
Witzel Family Mcdonald's
11.2022 - 06.2024
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Stocked shelves to organize aisles in assigned department.
- Took orders, prepared meals, and collected payments.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Brewed coffee and tea and changed out drink station syrups.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Completed milkshakes and ice cream desserts for customers.
- Prepared sandwiches and fries for customers.
Education
Associate Degree in Nursing - Nursing
Danville Area Community College
Danville, IL05-2027
High School Diploma -
Georgetown Ridge Farm High School
Georgetown, IL05-2024
Skills
- Sanitation standards
- Food safety
- Task delegation
- Health code compliance
- Waste reduction
- Team management
- Kitchen staff coordination
- Quality assurance
- Food preparation
- Staff coaching
- Kitchen equipment maintenance
- Inventory coordination
- Supply ordering
Timeline
Kitchen Department Manager
Linders Family Mcdonald's
08.2024 - Current
Shift Manager
Witzel Family Mcdonald's
06.2024 - 08.2024
Crew Member
Witzel Family Mcdonald's
11.2022 - 06.2024
Associate Degree in Nursing - Nursing
Danville Area Community College
High School Diploma -
Georgetown Ridge Farm High School
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