Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
8
8
years of professional experience
Work History
Project Manager
JRK Property Holdings
03.2023 - Current
Planned, designed, and scheduled phases for large projects.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Achieved project deadlines by coordinating with contractors to manage performance.
Provided detailed project status updates to stakeholders and executive management.
Met project deadlines without sacrificing build quality or workplace safety.
Developed and initiated projects, managed costs, and monitored performance.
Coordinated material procurement and required services for projects within budget requirements.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Developed and implemented strategic project plans to meet business objectives.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Monitored project progress, identified risks and took corrective action as needed.
Analyzed project performance data to identify areas of improvement.
Facilitated workshops to collect project requirements and user feedback.
Developed and implemented project plans and budgets to ensure successful execution.
Reported regularly to managers on project budget, progress and technical problems.
Negotiated and managed third-party contracts related to project deliverables.
Identified plans and resources required to meet project goals and objectives.
Partnered with project team members to identify and quickly address problems.
Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
Negotiated and managed project budgets to meet goals.
Resolved staff conflicts and identified potential areas of improvement.
Monitored and tracked project progress to support timely completion.
Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
Project Manager
Burnham Nationwide
05.2022 - 02.2023
Planned, designed, and scheduled phases for large projects.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Achieved project deadlines by coordinating with contractors to manage performance.
Developed and initiated projects, managed costs, and monitored performance.
Interface and communicate effectively with city officials, design professionals (architects, civil/mechanical engineers, contractors, developers and building owners)
Ability to research, communicate and delegate building permit requirements to internal and external members of the project team.
Manage 20-30 projects at one time while providing superior customer service.
Identified plans and resources required to meet project goals and objectives.
Developed and executed pre-construction milestones on project schedule.
Obtained building and specialty permits from local jurisdictional agencies.
Consulted with clients to define objectives and develop scopes.
Identified special circumstances and constraints in order to develop effective alternatives or solutions.
Tracked project costs and other financial metrics to maximize profitability.
Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
Used computer software to design construction plans and perform calculations.
Dev Team Project Coordinator, EA to COO
Mack Real Estate Group
05.2018 - 06.2022
Supported entire development team and Human Resources
Arranged travel and accommodation for team members and project partners.
Recruited and oversaw personnel to achieve performance and quality targets.
Facilitated workshops to collect project requirements and user feedback.
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Delivered projects by attending design meetings to propose improvements, planning team goals, driving project schedules and updates, handling expense reports, and maintaining office
Boosted morale by overseeing special events, including birthday and holiday celebrations.
Enhanced hiring process by coordinating interviews, sending parking/pass information, reserving conference rooms, setting up video conferences, and booking flights.
Facilities Manager, Construction Project Coord.
IDS Real Estate Group
10.2016 - 07.2017
Managed 70 bank branches throughout Southern California through tailoring expertise specifically for end users operating their own business properties and often 3rd-party tenants.
Accounted for building usage and organizational needs when planning maintenance activities.
Directed tenant improvements to meet contractual demands and update building areas.
Maintained HVAC, temperature control, electrical and building automation systems.
Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
Created sustainable improvement initiatives for efficient use of energy.
Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
Prepared reports and schedules with accuracy.
Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
Conducted inspections of facility grounds, external structure, systems and equipment.
Documented records on pricing, energy consumption and activity reports.
Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
Responded to building emergencies and managed repairs.
Delivered successful projects by coordinating the installation of bollards at Trader Joe’s stores across the US using (Projectmates Construction Program Management Software).
Streamlined tasks by reviewing and approving invoices, checking vendors’ insurance, preparing budgets and reports, reviewing proposals, and scheduling all quarterly and annual maintenance.
Assistant Property Manager
Capital Investment Network, Inc.
06.2015 - 06.2016
Followed up on delinquent tenants and coordinated collection procedures.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Kept accurate records of all resident and tenant correspondence.
Managed 6 commercial properties in Los Angeles and Orange County by managing 350,000 SF of a mixed portfolio of retail, industrial, and medical office assets with 150 tenants
Supported the operations manager and portfolio manager by increasing profitability and reducing the owner’s workload to the only executive (non-operational) responsibilities
Drove compliance by conducting periodic inspections of the property and tenant spaces.
Improved operations by handling bidding processes, obtaining repair estimates, generating and tracking service orders, and managing bookkeeping and accounts payable and receivable.
Standardized operations by abstracting leases, adjusting CPI, reconciling expenses, handling billing and tenant receivables, producing owner reports, and supervising vendor services
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Processed security deposit refunds.
Attended staff meetings and took extensive notes to share with property manager.
Conducted regular inspections of both interior and exterior of properties for damage.
Kept properties in compliance with local, state and federal regulations.
Completed annual rent calculations using housing database software.
Responded to Common Area Maintenance (CAM) inquiries.
Delivered emergency 24-hour on-call service for tenants on building issues.
Education
Bachelor of Science - Human Development And Family Studies
Oregon State University
Corvallis, OR
06.2013
Associate of Arts - Psychology
Orange Coast College
Costa Mesa
06.2010
Skills
Compliance Monitoring
Vendor Sourcing
Contract Management
Risk Management
Work Flow Planning
Project Planning
Cost Control
Project Tracking
Budgeting and Forecasting
Functional & Business Requirements
Budget Control
Construction Management
Permit Processing
Budget Preparation
Contract Development
Team Management
Project Budget Allocation
Risk Mitigation
Project Team Coordination
Project Management Software
Waterfall Methodology
Staff Training
MS Office
Assigning Work
Team Leadership
Scrum Methodology
Languages
Arabic
Full Professional
Timeline
Project Manager
JRK Property Holdings
03.2023 - Current
Project Manager
Burnham Nationwide
05.2022 - 02.2023
Dev Team Project Coordinator, EA to COO
Mack Real Estate Group
05.2018 - 06.2022
Facilities Manager, Construction Project Coord.
IDS Real Estate Group
10.2016 - 07.2017
Assistant Property Manager
Capital Investment Network, Inc.
06.2015 - 06.2016
Bachelor of Science - Human Development And Family Studies