Genevieve Barrera
San Antonio,TX
Overview
3
3
years of professional experience
Work History
Sales Associate
Sally's Beauty Supply
01.2019 - 06.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays, ensuring products were readily available to customers.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Learned store policies and procedures to provide accurate information to customers.
- Collaborated with team members to achieve sales goals and improve service quality.
- Participated in inventory management by restocking shelves and conducting counts.
- Adapted quickly to changing store environments and customer needs during peak hours.
- Delivered exceptional customer service, fostering a welcoming atmosphere for shoppers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Collaborated with team members to achieve monthly sales targets.
Timeline
Sales Associate
Sally's Beauty Supply
01.2019 - 06.2022