Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savana Murry

Peoria,Arizona

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

GSE Manager

Fostering Hope
Glendale, AZ
09.2022 - Current
  • Oversee the operations of the GSE Services Department to ensure high-quality service delivery and member support.
  • Supervise GSE worksite locations, ensuring compliance with agency policies and DDD
    regulations.
  • Develop and implement strategic plans to enhance service delivery and achieve department
    goals.
  • Manage and support supervisors, leads, and staff through guidance, mentorship, evaluations.
  • Conduct staff disciplinary actions: Document and address performance or behavior issues,
    provide coaching or corrective action plans, and escalate unresolved matters as necessary.
  • Complete GSE staff schedules: Create and maintain schedules to ensure coverage across all locations, accommodate requests, and address last-minute changes, while meeting budgetary and operational requirements.
  • Facilitate communication with members, families, and providers: Serve as a primary contact to address concerns, coordinate services, and participate in discussions to align member goals with agency support.
  • Develop and implement department policies and procedures to improve efficiency.
  • Manage the department's budget, ensuring resource optimization.

Case Manager

Esteemed Life Solutions
Phoenix, Az
08.2019 - 05.2022
  • Helped clients receive appropriate, high-quality care with reasonable results.
  • Partnered with physicians, social workers, assisted living directors, group home managers, caregivers, nutritionists and case managers to develop and implement individualized care plans/service plans and documented client interactions.
  • Identified care needs of individual clients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Educated clients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
  • Provided transportation to and from doctors appointments.
  • Attended doctors appointments with clients, documented any new diagnosis or medication changes.

Education

High School Diploma -

Mountain Ridge High School
Glendale, Az
05.2005

Skills

  • Case Management
  • Home visits and inspections
  • Records management
  • Annual Case Reviews
  • Conflict resolution
  • Client advocacy
  • Treatment planning
  • Typing
  • Microsoft
  • Excel
  • Problem anticipation and resolution
  • Operations management
  • Budget management
  • Staff supervision
  • Effective communication
  • Time management
  • Customer service
  • Active listening

Certification

  • Arizona Level One Fingerprint Clearance Card
  • Article 9 Training Certification
  • CPR and First Aid Certification for adults, children, and infants
  • Completion of a criminal history affidavit and clearance from the Department of Economic
    Security central registry/OIG/System for award management.

Timeline

GSE Manager

Fostering Hope
09.2022 - Current

Case Manager

Esteemed Life Solutions
08.2019 - 05.2022

High School Diploma -

Mountain Ridge High School

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Savana Murry