Summary
Overview
Work History
Education
Skills
Timeline
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Savana Ohlenburger

Conroe,TX

Summary

Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines, and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Independent Contractor

The Home Team Roofing
07.2023 - Current
  • Currently responsible for project management of roofing construction, including inspecting roofs for damage, inspecting roofing materials for new builds, coordinating project logistics, ensuring compliance with safety regulations, and maintaining business operations
  • Dealing with insurance claims for customers to ensure the overall success of the completed project.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.

Massage Therapist

Massage Envy
11.2022 - 07.2023
  • Maintained client records, promoted spa services, and upheld high standards of professionalism, hygiene, and customer service.
  • Communicated with clients to discuss medical history, lifestyle and massage treatment goals.
  • Developed knowledge of anatomy, physiology and pathology to supplement massage training.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfaction and build rapport.
  • Created a comfortable and professional environment for clients by setting up massage tables and preparing treatment areas.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.

Administrative Assistant

The Oaks Healthcare
01.2016 - 11.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed strategies to streamline and improve office procedures.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Massage Therapist

Hand And Stone
05.2018 - 03.2020
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.

Massage Therapist

Massage Heights
10.2015 - 05.2018
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.

Shift Supervisor

Starbucks
10.2014 - 12.2016
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Restocked and cleaned stations and facilities to maintain clean and operable standards.
  • Accurately completed end-of-day financial tasks worth over $10,000 of cash and card transactions daily.

Education

Bachelor of Science - Management

Stephen F. Austin State University
Nacogdoches, TX
05.2014

Associate of Science - Science

Lone Star Community College
Kingwood, TX
05.2018

Skills

  • Deadline Adherence
  • Client Service
  • Social Skills
  • EMR Systems
  • Operational Efficiency
  • Compliance Requirements
  • Microsoft Word
  • Microsoft PowerPoint
  • Staff Training
  • Microsoft Excel
  • Medical Terminology Knowledge
  • Critical Thinking

Timeline

Independent Contractor

The Home Team Roofing
07.2023 - Current

Massage Therapist

Massage Envy
11.2022 - 07.2023

Massage Therapist

Hand And Stone
05.2018 - 03.2020

Administrative Assistant

The Oaks Healthcare
01.2016 - 11.2022

Massage Therapist

Massage Heights
10.2015 - 05.2018

Shift Supervisor

Starbucks
10.2014 - 12.2016

Bachelor of Science - Management

Stephen F. Austin State University

Associate of Science - Science

Lone Star Community College

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Savana Ohlenburger