Hi, I’m
Savanah Gayle
Alvarado,TX
Summary
Reliable Service Cashier/Dispatcher offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Hardworking and passionate job seeker with strong organizational skills eager to secure a Service cashier/Dispatch position. Ready to help team achieve company goals.
Overview
6
years of professional experience
Work History
Don Davis Auto Group
Service Cashier
05.2022 - 12.2023
Job overview
- Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
- Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check or authorized charge account.
- Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
- Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
- Inspected service repair orders and parts invoices to encourage proper completion and accuracy.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Neimeyer Feed And Grain
Customer Service Representative
05.2018 - 08.2020
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Used consultative sales approach to understand and meet customer needs.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Ecclesia CollegeSpringdale, AR
Sports Management from Kinesiology
12.2022
Skills
- Drawer Balancing
- Paperwork Processing
- Product Merchandising
- Loss Prevention
- Sales Transactions
- Customer Service
- Money Handling
- Cash Handling
- Organizational Skills
- Attention to Detail
- Professionalism
- Multitasking
- Adaptability
- Conflict Resolution
- Interpersonal Skills
- Time Management
- Reliability
- Decision Making
- Positive Attitude
- Excellent Communication
Timeline
Service Cashier
Don Davis Auto Group
05.2022 - 12.2023
Customer Service Representative
Neimeyer Feed And Grain
05.2018 - 08.2020
Ecclesia College
Sports Management from Kinesiology
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