Summary
Overview
Work History
Education
Skills
Timeline
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Savanah Higgins

Swifton,AR

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a full-time position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Senior Lead Brand Associate

Old Navy
07.2022 - Current
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Managed campaigns for various clients that consistently exceeded sales goals.
  • Led training sessions for new team members on company policies, procedures, and best practices for success in their roles as Brand Associates.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Developed strong relationships with clients for increased customer loyalty and retention.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Achieved daily sales goal by cross selling and promoting additional products and services.
  • Completed floorsets, filled floor, and rang up customers.
  • Provided exceptional customer service, resulting in positive feedback and repeat business from satisfied customers.
  • Worked well in a team setting, providing support and guidance.

Lead Sales Associate

Dollar General
04.2020 - 05.2022
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided excellent customer service.
  • Accurately doing bank deposits for opening and closing times.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Processed and stocked merchandise in accordance with store standards.
  • Handled cash register operations and customer transactions to process payments.

Education

Bachelor of Science - Psychology

Arkansas State University
Jonesboro, AR
05.2024

Skills

  • Proficient in Microsoft Word and Excel
  • Social Media Best Practices
  • Research methods
  • Staff Training
  • Data Collection
  • Customer Engagement
  • Marketing Strategies
  • Marketing Plans
  • Business Administration
  • Consumer Buying Habits
  • Strategic Planning
  • Brand Management

Timeline

Senior Lead Brand Associate

Old Navy
07.2022 - Current

Lead Sales Associate

Dollar General
04.2020 - 05.2022

Bachelor of Science - Psychology

Arkansas State University

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Savanah Higgins