Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Savanah Lyons

Green Cove Springs,FL

Summary

Conscientious employee with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling customer inquiries, implementing customer service policies and executing financial responsibilities.

Overview

3
3
years of professional experience

Work History

Amazon Associate

Amazon
Jacksonville, Florida
02.2022 - Current
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Compared received packages against shipping documents.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept detailed records of daily progress to identify and correct areas needing improvement

Management Trainee

LMA Preformance
Jacksonville, FL
01.2020 - 09.2020
  • Gathered financial information, prepared documents, and closed books.
  • Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash
  • Evaluated and improved accuracy and completeness of financial records.
  • Set up and improved accounting systems and processes to meet business needs and maximize
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
  • Shouldered management responsibilities during absence of manager.
  • Forecasted business needs and scheduled employees to meet expected demands.
  • Regulated service delivery to keep operations productive and in line with budget requirements.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

UPS Associate

UPS
Jacksonville, Florida
08.2020 - 10.2022
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Consistently lifted materials weighing as much as 70 pounds.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Education

High School Diploma -

Orange Park Highschool
Orange Park, FL
05.2021

Skills

  • Data Entry
  • Attention to Detail
  • Verbal and Written Communication
  • Billing and Payment Processing
  • Computer Skills
  • Monthly and Annual Journal Entries
  • Financial Statements
  • Inventory Databases
  • Picking and Processing
  • Accounting Techniques
  • Proofreading and Editing
  • Constructive Feedback

Timeline

Amazon Associate

Amazon
02.2022 - Current

UPS Associate

UPS
08.2020 - 10.2022

Management Trainee

LMA Preformance
01.2020 - 09.2020

High School Diploma -

Orange Park Highschool

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Savanah Lyons