I excel in customer service and time management, demonstrating attention to detail and strong computer skills. Achieved significant improvements in customer engagement through proactive teamwork and effective communication.
Overview
6
6
years of professional experience
Work History
Associate
Walmart
10.2021 - Current
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Gained experience as cashier, jewelry sales associate, and overnight stocker.
Invoice Clerk
All American Cleaners
06.2020 - 09.2020
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Followed-up on past due payments to facilitate prompt collection of payments.
Reviewed invoices for accuracy and completeness prior to issuing payments.
Processed invoices and payments in line with company policies and procedures.
Assistant
Stink Pretties
01.2019 - 10.2019
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages.