Savang Gonzalez
Chicopee,MA
Summary
Reliable Security Guard with significant experience in providing security services in various environments. Skilled in surveillance, risk assessment, conflict resolution, and emergency response. Strengths include quick decision-making, strong communication skills, and an unwavering commitment to maintaining safety and security. Previous roles have resulted in reduced incidents and increased overall security effectiveness.
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Protective security guard with several years of experience working to promote safety of people and premises in assigned area. Expertise in controlling exits and entrances and testing and inspecting fire and security systems. Proactive and watchful professional possessing deep knowledge of of security operations and safety practices.
Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
2025
2025
years of professional experience
Work History
Security Guard
Gmcs
Essex Junction, Vermont
07.2022 - Current
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Conducted daily security patrols of assigned areas.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Identified potential security risks and recommended corrective actions.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Answered questions from the public regarding facility rules and regulations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Searched bags manually to identify prohibited items and contraband.
- Provided customer service assistance to staff and visitors in a professional manner.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Maintained high levels of alertness throughout shifts.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Provided escorts for employees entering and exiting the building after hours.
Security Guard
Six Flags
Agawam, Massachusetts
01.2021 - 06.2021
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Conducted daily security patrols of assigned areas.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Delivery Driver
Logistics logic
Holyoke, Massachusetts
Education
High School Diploma -
Chicopee Comprehensive Hogh
Chicopee, MA06-2019
CPR -
Na
Na01-2023
Massachusetts crowd management
Na
Na08-2021
Rhode Island Crowd Management
Na
Na06-2023
Skills
- Security operations experience
- Firearms expertise
- Vigilant and watchful
- Dispatch
- Keen observer
- Legible report writing
- Grounds monitoring
- Premises surveillance
- Superb surveillance skills
- Patrolling
- Building patrol
- Contraband identification
- Threat assessment
- Lockdown procedures
- Crowd control
- Asset protection
- Conflict resolution
- Incident reporting
- Verbal and written communication
- Detail orientation
- Building evacuation
- Bagging inspection
- Hazardous material handling
- Security procedures
- Guard post rotation
- Surveillance
- Event security
Timeline
Security Guard
Gmcs
07.2022 - Current
Security Guard
Six Flags
01.2021 - 06.2021
Delivery Driver
Logistics logic
High School Diploma -
Chicopee Comprehensive Hogh
CPR -
Na
Massachusetts crowd management
Na
Rhode Island Crowd Management
Na