Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savanna Adcock

Pearl,MS

Summary

Confident former volunteer Firefighter works effectively as part of cohesive team. Highly trained individual with great mechanical aptitude and background in medical response and fire suppression. Handles issues quickly and resolves conflicts successfully. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Retail Associate

The Punkey Rooster
02.2023 - Current
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Tea Maker/Barista/Cashier Team Lead

Shake And Sip
03.2022 - Current
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Processed both cash and card purchases and returns.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Increased customer loyalty and retention.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
  • Educated employees on register use, merchandising, and customer service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.

Volunteer Firefighter

Monterey Fire Department
02.2020 - 11.2022
  • Participated in community outreach programs to raise awareness of fire prevention and safety measures.
  • Administered first aid and conducted emergent response management.
  • Assessed and repaired fire extinguishers and various fire equipment for stations.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Collaborated with other emergency responders on scene to establish adequate fire suppression.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Prepared incident reports detailing personnel, location and results of each call.
  • Completed training to stay in peak physical fitness and handle challenging tasks.
  • Conducted fire drills and trained new recruits in use of firefighting equipment.

Head Cashier

Allen's Grocery
01.2020 - 03.2022
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Educated employees on register use, merchandising, and customer service.
  • Maintained stock to meet expected customer demand.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Helped management develop employee improvement plans and motivate team members to continually improve.

Hostess

Wynndale Steakhouse
08.2019 - 12.2019
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Relayed guest comments or suggestions to manager on duty for further action.
  • Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Accommodated special seating requests for guests to enhance satisfaction.

Education

No Degree - Elementary Education

Hinds Community College
Pearl, MS
12.2024

High School Diploma -

Christian Home Educators Connection
Mississippi
05.2022

Skills

  • Emergency Response
  • Community Education
  • Cooperative Relationships
  • Reliability
  • Approachability
  • Training and Coaching

Timeline

Retail Associate

The Punkey Rooster
02.2023 - Current

Tea Maker/Barista/Cashier Team Lead

Shake And Sip
03.2022 - Current

Volunteer Firefighter

Monterey Fire Department
02.2020 - 11.2022

Head Cashier

Allen's Grocery
01.2020 - 03.2022

Hostess

Wynndale Steakhouse
08.2019 - 12.2019

No Degree - Elementary Education

Hinds Community College

High School Diploma -

Christian Home Educators Connection

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Savanna Adcock