Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic
Savanna Bennett

Savanna Bennett

Nashville,TN

Summary

Decisive Account Manager equipped to handle range of daily operations needs and emergency situations at properties. Ready for any challenge facing business or customers. Adapts quickly to changing needs and expertly resolves conflicts. Strong worth ethic, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Account Manager

Parking Management Company
Nashville, TN
11.2021 - Current
  • Built and maintained productive relationships with customers and internal partners.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
  • Negotiated contracts and closed agreements to maximize profits.
  • Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
  • Monitored market conditions and competitor activities to inform pricing decisions.
  • Motivated and worked with onboarding team members to successfully integrate new employees into organization.
  • Provided training and guidance to new Account Managers.
  • Greeted and assisted customers to foster positive experiences.
  • Recruited, hired and trained new hires to optimize profitability.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Evaluated customer feedback in order to identify areas of improvement in product offerings or service delivery methods.

Kennel Technician

Otto's Pretty Paws
Tampa, FL
01.2020 - 10.2021
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Maintained clean and orderly play yards, kennels and cages.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
  • Exercised animals to maintain physical and mental health.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Explained lodging, grooming and care services to pet owners and cross-sold specialty products.

Education

Some College (No Degree) - Sports Medicine

Pasco-Hernando State College
New Port Richey, FL

Skills

  • Team Training
  • Complaint Management
  • Report Writing
  • Customer Service
  • Account Management
  • Schedule Management
  • Employee Mentoring
  • Client Relationship Building
  • Sales Meetings and Orientations
  • Verbal and Written Communication
  • Goal Setting
  • Expense Control
  • Excellent Recall Skills
  • Clear Spoken Communication Skills
  • Documentation
  • Business Development
  • Client Development
  • Staff Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Innovation distinguishes between a leader and a follower.
Steve Jobs

Timeline

Account Manager

Parking Management Company
11.2021 - Current

Kennel Technician

Otto's Pretty Paws
01.2020 - 10.2021

Some College (No Degree) - Sports Medicine

Pasco-Hernando State College

Similar Profiles

CREATE PROFILE
Savanna Bennett