Savanna Bergman
Plant City,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Dedicated to learning, growing, and succeeding in all industries.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
Keith's Oaks Bar and Grill
Brandon, FL
07.2024 - Current
- Greeted guests and provided menus.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, folding silverware, maintained the bar.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Stocked ice bins and coolers as needed throughout shift.
- Collected and organized daily till totals and tips.
Legal Assistant
David W. Magann, P.A.
Brandon, FL
12.2023 - 07.2024
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Maintained client confidentiality in all matters.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Analyzed data related to cases for use in research or litigation purposes.
- Greeted clients upon arrival at office and provided assistance as needed.
- Updated databases with new information received from attorneys or clients.
- Processed incoming mail on a daily basis.
- Answered phones promptly while providing courteous customer service.
- Performed basic bookkeeping duties including tracking payments received from clients.
- Ensured that all paperwork was properly filed according to established procedures.
- Handled telephone calls, meeting plans and conference organization requirements.
- Filed clients' legal documents in relevant courts for processing.
Personal Nanny
Family Friends & Others
Plant City, FL
09.2022 - 12.2023
- Assisted with daily meal preparation and feeding of children.
- Developed a positive relationship with parents while providing quality childcare services.
- Maintained a safe environment for the children at all times by following safety rules and regulations.
- Helped with tidying up after meals, snacks or playtime activities.
- Took responsibility for laundry duties such as washing clothes, folding items and putting away clean clothing items.
- Responded promptly to any medical needs that arose throughout the day such as administering medication or first aid if required.
- Read stories aloud to promote literacy development in young readers.
Host/To-Go Server
Outback Steakhouse
Plant City, FL
05.2021 - 09.2021
- Provided support and mentoring to new team members as they learned various navigational duties, such as how to take orders and how to pack orders.
- Developed team communication skills.
- Ran the cash register and accepted payments from customers using cash, debit, and credit cards.
- Maintained a high level of professionalism and calmness with all personnel, even in high-stress situations.
- Prepared a restaurant delivery side station by assembling and arranging plastic takeout bags, boxes, condiments, and utensils.
- Filled faxed, mobile and online orders accurately, efficiently, and on-time.
- Communicated effectively between the kitchen staff and customers regarding order status.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
Host/Cashier
Fred's Market Restaurant
Plant City, FL
11.2020 - 05.2021
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Greeted guests upon arrival and provided them with menus.
- Processed payments from customers using a POS system.
- Resolved conflicts between customers when necessary.
- Kept track of reservations, alerted servers and managers when large groups arrived, and set up seating.
- Organized menus, spaces, and special requests for guest parties and executed them.
Education
High School Diploma -
Strawberry Crest High School
Dover, FL05-2022
Skills
- Food Running
- Safe Food Handling
- Beverage Preparation
- Guest Engagement
- Strong Work Ethic
- Cash Handling
- Liquor, wine, and food service
- High-volume dining
- Effective customer upselling
- Quick learner
- Time management skills
- Excellent communication
Certification
- ServSafe
- National Registry of Food Safety Professionals, Certified Food Safety Manager.
Timeline
Server/Bartender
Keith's Oaks Bar and Grill
07.2024 - Current
Legal Assistant
David W. Magann, P.A.
12.2023 - 07.2024
Personal Nanny
Family Friends & Others
09.2022 - 12.2023
Host/To-Go Server
Outback Steakhouse
05.2021 - 09.2021
Host/Cashier
Fred's Market Restaurant
11.2020 - 05.2021
High School Diploma -
Strawberry Crest High School
Similar Profiles
Leslie BurciagaLeslie Burciaga
Server Shift Leader/ Headwaiter at Toby Keith's I Love This Bar & GrillServer Shift Leader/ Headwaiter at Toby Keith's I Love This Bar & Grill
Regina ThorntonRegina Thornton
Server at Toby Keith's I Love This Bar & GrillServer at Toby Keith's I Love This Bar & Grill
Natasha AsamoaNatasha Asamoa
Server at Oaks Local Craft Kitchen & BarServer at Oaks Local Craft Kitchen & Bar