Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savanna Birky

Gibson City,IL

Summary

Dedicated professional with a proven track record at HOPE Center, adept in conflict resolution and time management. Excelled in fostering community support, enhancing operational efficiency, and delivering compassionate care. Demonstrated strong work ethic and reliability, achieving significant improvements in client support and team productivity.

Overview

8
8
years of professional experience

Work History

Babysitter/ Nanny

05.2018 - 09.2023
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Monitored children's play activities to verify safety.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Volunteer

HOPE Center
08.2022 - 11.2022
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with special events and programs.
  • Approached issues proactively to best meet current and future community needs.
  • Cultivated strong network of providers delivering necessary assistance to the Pontiac community.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Assisted clients with obtaining housing, employment and support resources.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.

Intern

Hope Center
08.2022 - 11.2022
  • Sorted and organized files, spreadsheets, and reports.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Server

Pear Tree Estate
01.2016 - 08.2019
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Bachelor of Science - Criminal Justice

Olivet Nazarene University
Bourbonnais, IL
05.2023

Associate of Science - General Studies

Parkland College
Champaign IL
05.2020

Skills

  • Patience and Empathy
  • Time Management
  • Strong Work Ethic
  • Reliability
  • Conflict Resolution

Timeline

Volunteer

HOPE Center
08.2022 - 11.2022

Intern

Hope Center
08.2022 - 11.2022

Babysitter/ Nanny

05.2018 - 09.2023

Server

Pear Tree Estate
01.2016 - 08.2019

Bachelor of Science - Criminal Justice

Olivet Nazarene University

Associate of Science - General Studies

Parkland College
Savanna Birky