Savanna Braun
Cheney
Summary
Dedicated customer service representative with a strong emphasis on teamwork and collaboration. Proven ability to thrive in high-pressure environments, demonstrating quick thinking and effective problem-solving skills. Highly competent learner and creative thinker, consistently motivated to excel in every task. Committed to fostering positive relationships and leveraging leadership abilities to enhance workplace dynamics and drive success.
Overview
9
9
years of professional experience
Work History
Freelance Artist
Self-Employed
08.2023 - Current
- Contributed to creative process through original ideas and inspiration.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Developed art and design concepts.
- Produced sketches and drafts to refine artwork before completion.
- Worked with clients to understand desired outcomes and requirements.
- Collaborated with other artists on various art projects and installations.
- Developed illustrations for books and magazines.
Health Unit Coordinator
Aurora West Allis Medical Center
06.2022 - 08.2025
- Ensured compliance with health and safety regulations
- Active Experience in Windows programs like Office, Word and Teams
- Collaborated with other health professionals to coordinate patient safety
- Guide health professionals in steps towards patient destination
- Phone etiquette and Customer Service
- Paging outside healthcare professionals on behalf of the ED Doctors
- Direction and organization developed within the Emergency Department
- Active participation and quick-thinking in high stress situations such as: Code 4, Level 1 Neuro, and Level 1 Trauma
- Entered work orders and records into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Windows, WorkDay and Epic experienced.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Patient Transporter
Aurora West Allis Medical Center
06.2020 - 06.2022
- Monitored patient safety during transport to their required destinations
- Coordination and effective communication with nursing staff and doctors to ensure patient's needs were taken care of
- Assisted with patient exams within radiology, ensuring patient comfort and safety
- Assisted with housekeeping when needed in Emergency Department
- Inquiring all needs were met on current tasks before logging onto next transport, ensuring communication in meeting all patient needs
Housekeeper
Merry Maids
06.2018 - 06.2020
- Experienced in cleanliness and sanitization
- Took lead when short staffing occurred, engaging in performing and completing tasks in houses without a team partner, and when finished, communicated with other teams in the area to inquire if they needed assistance.
- Completed special requests from guests in a timely manner, resulting in an increase in customer loyalty
- Maintained good safety practices, such as using caution signs and warning guests about wet floors
- Ensured the safety of guests and staff by adhering to all safety protocols and procedures
- Maintained a clean and organized work environment, resulting in improved efficiency and productivity
- Provided assistance to other housekeeping staff members, resulting in an improvement in team collaboration
- Monitored and restocked supplies, such as soaps, towels, and linens when finished with work every day
- Reported all maintenance needs to the supervisor in a timely manner, resulting in timely repairs and improved safety
Receptionist
Men’s Hair House
02.2017 - 06.2020
- Ordered office supplies, managing and replenishing stock levels
- Monitored office supplies and placed orders to ensure adequate stock
- Assisted in maintaining the booking and appointments for all customers
- Created and maintained accurate records for all visitors and employees
- Performed administrative tasks such as photocopying and faxing
Education
Impact: School of Leadership
Milwaukee, WI05.2018
High School Diploma -
Homeschool
Gillett, WI07-2016
Skills
- Creativity
- Computer Skills
- Ability to Multitask
- Communication
- Fast Learner
- Problem Solving
- Teamwork
- Adaptability
- Leadership
- Time Management
- Critical Thinking Skills
- Decision Making
- Gallery collaboration
- Digital art and nfts
- Photography
Timeline
Freelance Artist
Self-Employed
08.2023 - Current
Health Unit Coordinator
Aurora West Allis Medical Center
06.2022 - 08.2025
Patient Transporter
Aurora West Allis Medical Center
06.2020 - 06.2022
Housekeeper
Merry Maids
06.2018 - 06.2020
Receptionist
Men’s Hair House
02.2017 - 06.2020
Impact: School of Leadership
High School Diploma -
Homeschool
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