Savanna Brooks

• Physical fitness: Passed a swim test and completed physical training.
• Seamanship: Knot tying, line handling, and how to operate damage control equipment and systems.
• Firearms: Firearms training.
• Firefighting: Receive firefighting training and complete firefighting assessments annually.
• Shipboard damage control: Operated damage control equipment and systems for ship stability, watertight integrity, and Chemical, Biological, Radiological, and Nuclear Explosive (CBRNE) defense.
• Ship handling: Directing and supervising operations such as anchoring, mooring, towing, and small boat operations
• Maintenance: Maintaining the ship exterior surfaces, deck equipment, and cargo
• Security: Standing security armed and non armed watches and serving as lookouts or Boatswain's Mate of the Watch.
• Equipment: Repaired, maintained, and stowed equipment
• Life safety: Handling lifesaving equipment such as life vests
• Performed maintenance on lifesaving equipment such as lifeboats and life rafts.
• Directed and supervised personnel in the maintenance, repair, overhaul, and operation of all deck equipment.
• Trained and supervised personnel handling shipboard maintenance functions
• Other duties: Operating sound-powered telephone systems, participating in naval ceremonies, and temporary duty for food services or compartment cleaning.

• Personal care: Assisting with grooming, bathing, hygiene, toileting, and feeding
• Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
• Transportation: Taking people to appointments, visits, activities, and shopping
• Answered patient call lights promptly and responded to requests appropriately.
• Safety: Keeping people safe from health hazards and ensuring they follow court orders and reporting procedures
• Documented patient care services by charting in designated areas.
• Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
• Administered medications under the supervision of a licensed nurse.
• Guidance: Implementing goals and objectives, providing instruction, and encouraging socialization
• Support: Helping with education, home care, housing, family services, and vocational training
• Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
• Crisis intervention: Responding to difficult situations like medical emergencies, mental health concerns, and emotional support

• Customer service: Welcoming customers, taking orders, and responding to questions and complaintsin a polite and efficient manner
• Payment processing: Receiving and processing payments, including cash and credit cards, followingappropriate cash-handling procedures
• Managed cash register and processed transactions with accuracy and integrity.
• Organized workstations efficiently so that tasks could be completed quickly during peak hours.
• Beverage preparation: Making hot and cold drinks, including coffee, tea, and specialty beverages, oftencustomized to the customers preferences
• Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
• Food preparation: Serving food items like baked goods, sandwiches, and hot snacks
• Sanitation: Cleaning and sanitizing work areas, seating areas, equipment, and utensils
• Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
• Stocking: Stocking supplies, retail products, and equipment
• Health and safety: Following relevant health and safety standards.

• Assisting with personal care, which may include bathroom functions, bathing, grooming, dressing, and eating.
• Following a prescribed healthcare plan, which may include assisting with exercise and administering medication.
• Ensuring the client’s home is organized according to their needs and that safety measures are in place. Also assisted with some light housework.
• Providing emotional support and encouragement to perform necessary tasks.
• Planned fun activities throughout the semester such as holiday celebrations or themed nights.
• Providing mobility assistance may be required, for example helping the client in and out of bed, a chair, or a wheelchair.
• Transporting or escorting the client to medical and other appointments.
• Transported residents to activities and meals.
• Monitoring and reporting changes in health, behavior, and needs.
• Giving medication to designated residents on correct time

• Undergo training and sign the company’s contract
• Understand the company’s policy on work shifts, guest’s possessions and privacy issues
• Resolved customer issues quickly while maintaining a high level of professionalism.
• Provided support to housekeeping staff by preparing keys for departing guests when requested.
• Provide basic housekeeping duties including changing the sheets, changing and arranging the towels,restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
• Report and return any guests properties found in the rooms while rendering service
• Report cases of property damage in commercial spaces to supervisor
• Work with a team of housekeepers on each shift
• Clean, disinfect and store all equipment at the end of the shift
• Reported any discrepancies immediately upon discovering them.
• Prepared detailed audit reports at the end of each shift.

• Greeting guests and taking drink and food orders
• Took orders for food and drinks and delivered them to guests.
• Answered questions about menu items, ingredients, and pricing.
• Staying attentive to the needs of guests in the dining area
• Delivering food from the kitchen to the guests
• Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
• Provided excellent customer service by addressing any complaints or concerns promptly.
• Following health code standards with regards to the handling of food
• Maintained a clean work station by restocking supplies, wiping down counters.
• Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris.
• Prepared checks accurately and processed payments promptly.

• Assisted elders with activities of daily living
• Prepared meals and maintained a clean and safe living environment for residents
• Provided life enrichment for residents in various stages of dementia
• Charted resident activity, behavior, and moods
• Monitored and maintained regulated diets for clients
• Maintained a safe and secure environment by conducting hourly building runs
• Patrolled floors regularly monitoring client’s activity and writing detailed reports of findings or incidents
• Completed logbook entries of client incidents.
• Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
• Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.

• Nightly revenue reconciliation of room revenue, movie revenue and all other revenue sources

• Registered and processed guests promptly upon arrival or departure while listening effectively to guests in order to anticipate any needs or concerns

• Bookkeeping, Accounting, and Auditing of numerical data to financial records are complete and accurate at all times.

• Ensured adequate quantity of breakfast was prepared by food staff.

• Promptly answer or transfer all incoming calls by operating the PBX switchboard in an efficient and professional manner

• Perform nightly tasks that include generating daily reports, balancing revenue, authorizing guest's credit cards, and tracking sales data.

• Audited all guest records, verifying credit card approval.

• Posted room and tax charges to guest accounts

• Carried out end of daily activities and started the new business day

• Monitored resident health status, including vital signs and changes in physical or mental condition.
• Conducted regular room checks throughout shift to ensure cleanliness standards are met.
• Provided support to residents in the form of companionship, conversation, and emotional support.
• Collaborated effectively with interdisciplinary team members to provide comprehensive care for each resident.
• Encouraged participation in group activities such as arts and crafts projects or music therapy sessions.
• Attended staff meetings regularly to stay up-to-date on policies, procedures, and current events.
• Assisted with meal preparation and feeding of residents as necessary.
• Assisted with end-of-life care by offering emotional support and comfort measures.
• Assisted residents with bathing, hygiene, mobility and nutrition activities.
• Provided corresponding medication to each resident, provided by doctors due to resident proscription records.

• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Interacted with customers professionally by phone, email or in-person
• Responded to customer inquiries via phone or email in a professional manner.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Supervised staff members, organized schedules and delegated tasks.
• Handled client correspondence and record keeping to sustain office efficiency.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.
• Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
• Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
• Monitored inventory levels and placed orders when needed.
• Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
• Maintained computer and physical filing systems.
• Increased team productivity by reorganizing office supplies and protocols.