Savanna Contreras
San Antonio,TX
Summary
Responsible Optometric Technician provides relationship-based eye care and outstanding customer service. Performs patient work ups, ancillary testing and orders and dispenses contact lenses to support optometrist and promote operational efficiency. Establishes priorities, works independently and proceeds with objectives without supervision.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Optometrist Technician
Dr. Bobby Wood
02.2021 - Current
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Collaborated with optometry staff to reach individual and team goals.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Assessed patients for eye issues and checked visual acuity, color plates and papillary function.
- Identified issues during preliminary exam and addressed concerns with physician.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
Waitress
Rebecca Sosa
01.2020 - 03.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
Associate of Arts - Nursing
Southwest Texas Junior College
Uvalde, TX06.2022
Skills
- Detailed Instruction
- Mechanical Therapy
- Purchase Orders
- Critical Thinking
- Reading Comprehension
- Proper Waste Disposal
- Work Orders
- HIPAA Guidelines
- Preliminary Exams
- Exam Room Preparation
- Medical Histories and Vital Statistics
- Visual Evaluations
Certification
- PT - Phlebotomy Technician
- CET - EKG Technician
Timeline
Optometrist Technician
Dr. Bobby Wood
02.2021 - Current
Waitress
Rebecca Sosa
01.2020 - 03.2022
Associate of Arts - Nursing
Southwest Texas Junior College
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