Savanna Dennis
Worland,WY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Striving to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Title Assistant
County Title Agency
10.2020 - 02.2023
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Researched ownership interests and liens on real estate properties.
- Examined land records and identified potential problems with title search results and resolve any discrepancies.
- Assisted in preparation of title insurance policies and title commitments.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Communicated with customers to resolve common title issues.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
Direct Care Provider
OWL Unlimited
12.2019 - 10.2020
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Maintained clean, safe, and well-organized patient environment.
- Kept clients engaged in social networks and communities for personal health and growth.
- Documented vitals, behaviors, and medications in client medical records.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Evaluated client progress toward established annual and quarterly goals.
- Conferred with supervisor to discuss patient condition and medical care.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Developed rapport to create safe and trusting environment for care.
- Maintained confidentiality and security of personal information to protect customer privacy.
Server
Ranchito Mexican Food
03.2018 - 12.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
Clinical Manager
Nelson and Page Dental
08.2010 - 05.2017
- Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
- Ordered and received deliveries to stock supply closet and manage inventory of dental products and equipment.
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Scheduled and confirmed patient appointments.
- Arrange and schedule clinic or employee functions.
- Arrange and schedule equipment repairs and maintenance.
- Prepare equipment to be shipped for repairs and follow up on progress.
- Performed maintenance and repairs on equipment.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Maintained confidentiality and security of personal information to protect customer privacy.
Golf Pro Shop Assistant
Green Hills Golf Course
05.2011 - 08.2014
- Provided primary customer support to internal and external customers.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Handled day-to-day customer contact via phones, faxes, and emails.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promoted game of golf and specific golf course and maintained high level of professionalism and service.
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Investigated and promptly resolved customer complaints and escalated unresolved issues to supervisor.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Adhered to company, club and department standards of operations, policies and procedures and contributed ideas for improvement.
- Developed strong rapport with customers and created positive impression of business.
Sales Associate
Sheridan Commercial True Value
02.2012 - 05.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Worland High School
Worland, WY05.2011
Associate of Applied Science - Massage Therapy/General Studies
Sheridan Community College
Sheridan05.2014
Skills
- Excellent Researching Abilities
- Office Operations
- Problem Solving and Corrective Actions
- Records Management Systems
- Documentation Review
- Reading Comprehension
- POS Inventory System Operation
- Operational Efficiency
- Excellent Written and Verbal Communication
- Professional Development
- Multitasking and Organization
Timeline
Title Assistant
County Title Agency
10.2020 - 02.2023
Direct Care Provider
OWL Unlimited
12.2019 - 10.2020
Server
Ranchito Mexican Food
03.2018 - 12.2018
Sales Associate
Sheridan Commercial True Value
02.2012 - 05.2014
Golf Pro Shop Assistant
Green Hills Golf Course
05.2011 - 08.2014
Clinical Manager
Nelson and Page Dental
08.2010 - 05.2017
High School Diploma -
Worland High School
Associate of Applied Science - Massage Therapy/General Studies
Sheridan Community College
Similar Profiles
Cheryl HarmanCheryl Harman
Escrow Services/Signing Agent at Equitable Title National Group/Oxford Title AgencyEscrow Services/Signing Agent at Equitable Title National Group/Oxford Title Agency
Al Wolfe, Jr.Al Wolfe, Jr.
Title Examiner/Abstractor at Title First Agency / Stewart Title CompanyTitle Examiner/Abstractor at Title First Agency / Stewart Title Company
Nancy KimNancy Kim
Vice President, General Manager at Murray Title Dba Lakeshore Title AgencyVice President, General Manager at Murray Title Dba Lakeshore Title Agency
Raeanne EbingerRaeanne Ebinger
Registered Respiratory Therapist at Banner Health, Washakie Medical CenterRegistered Respiratory Therapist at Banner Health, Washakie Medical Center
Jennifer WheelerJennifer Wheeler
Certified Nursing Assistant at Worland Healthcare And RehabCertified Nursing Assistant at Worland Healthcare And Rehab