Savanna Diamond
Cincinnati,OH
Summary
Proven to enhance operational efficiency and customer satisfaction at Wendys Restaurant, I excel in inventory management and team training, boosting customer service scores significantly. Skilled in pallet jack operation and exceptional time management, I bring a track record of achieving productivity goals while maintaining workplace cleanliness and safety.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Picker Packer
RPI Graphics
Cincinnati, OH
08.2024 - Current
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Safely and securely loaded items to prevent damage during transport.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
Warehouse Worker
Kings Island Amusement Park
Cincinnati, OH
04.2019 - 05.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Manager
Wendys Restaurant
Cincinnati, OH
02.2014 - 09.2018
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
Pants and Shirt Presser
Appearance Plus Cleaners
Cincinnati, OH
05.2007 - 01.2014
- Improved garment finishing quality by efficiently pressing pants and shirts with attention to detail.
- Achieved daily production goals by consistently completing assigned tasks accurately and efficiently.
- Maintained a clean and organized workspace, enhancing productivity and minimizing potential errors.
- Developed expertise in using specialized pressing equipment designed specifically for delicate fabrics or unique garment constructions, expanding service offerings available to customers.
- Utilized various pressing techniques tailored to different fabrics and garment styles, resulting in consistently high-quality finished products.
- Reduced turnaround time for processing garments by effectively managing workload and prioritizing tasks.
- Operated steam, hydraulic or other pressing machines to remove wrinkles from garments and flatwork items.
Education
High School Diploma - General Studies
Amelia High-School
Cincinnati, OH05.2004
Skills
- Pallet jack operation
- Order accuracy
- Warehouse safety
- Packing efficiency
- Workplace cleanliness
- Quality control
- Order picking
- Workload prioritization
- Troubleshooting techniques
- Quick learner
- Dependable and reliable
- Heavy lifting
- Attention to detail
- Exceptional time management skills
- Inventory recordkeeping
- Organization and categorization
- Customer service
- Storage organization
Certification
Servsafe
Timeline
Picker Packer
RPI Graphics
08.2024 - Current
Warehouse Worker
Kings Island Amusement Park
04.2019 - 05.2024
Manager
Wendys Restaurant
02.2014 - 09.2018
Pants and Shirt Presser
Appearance Plus Cleaners
05.2007 - 01.2014
High School Diploma - General Studies
Amelia High-School