Savanna Dow
Whiteville,NC
Summary
Developed practical skills in fast-paced maintenance environment, focusing on problem-solving and efficient task execution. Demonstrated proficiency in handling electrical systems and HVAC maintenance, ensuring optimal performance and safety standards. Looking to transition into new field, bringing strong foundation in technical skills and proactive approach to any role.
Offering genuine willingness to learn and adapt quickly to new environments, demonstrating solid foundation in technical skills and problem-solving. Brings solid understanding of safety protocols and maintenance procedures, along with proactive approach to continuous improvement.
Overview
8
8
years of professional experience
Work History
HVAC Introduction Teacher
Southeastern Community College
05.2026 - Current
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Facilitated classroom discussions to enhance critical thinking and student participation.
- Utilized educational technology tools to support interactive learning environments.
- Collaborated with colleagues to refine curriculum and improve instructional methods.
- Analyzed student performance data to identify areas for improvement and adjust teaching approaches.
- Established positive relationships with students, fostering an inclusive and supportive classroom atmosphere.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Helped students explore concepts with engaging, learning-focused activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Fostered student curiosity and interest through creative hands-on activities.
HVAC Technician
JLL, Jones Lang LaSalle
09.2025 - Current
- Conducted routine maintenance on heating and cooling systems to enhance efficiency and extend lifespan.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Provided emergency response services for critical system failures, minimizing downtime impacts.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
- Implemented digital record-keeping system for maintenance and repair work, improving organizational efficiency.
- Repaired and replaced faulty motors, blowers, switches, capacitor, fuses.
Landscaper, Electrical Apprentice, HVAC Maintenanc
Southern Industrial Constructors
04.2022 - 09.2025
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Observed site safety rules to maximize protections.
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
- Worked efficiently with team to complete each daily task.
- Supported senior electricians in troubleshooting electrical issues and repairs.
- Observed wiring techniques and best practices to enhance technical skills.
- Gained hands-on experience by supporting senior electricians in various tasks, including reading blueprints and schematics.
- Reinforced electrical knowledge with practical experience in installing, maintaining, and repairing various electrical systems under the guidance of experienced electricians.
- Maintained up-to-date knowledge of industry best practices through continuous learning opportunities, such as trainings and workshops.
- Operated landscape maintenance equipment, ensuring proper functionality and safety protocols.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced system efficiency by conducting regular HVAC maintenance and repairs.
- Performed routine HVAC maintenance for optimal indoor air quality and temperature control.
- Improved equipment longevity by performing routine maintenance tasks such as checking/ changing filters, belts, cleaning coils.
Laborer
Crowder Construction Company
09.2021 - 03.2022
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Utilized construction tools and machinery to effectively complete job site projects.
- Organized materials, tools and equipment to supply team members.
- Read and understood orders to accurately measure, cut and lay out needed materials.
- Learned basic carpentry, painting and plastering.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Used radios and hand signals to coordinate communication between equipment operators and ground workers.
- Managed loading and unloading of routine shipments, maintaining organized and secure materials to minimize damage.
- Produced parts and assemblies quickly and efficiently within tolerances.
- Obtained permits and organized supplies for each job.
- Maintained strong background in plumbing and carpentry to assist with various construction projects.
- Adeptly utilized a range of hand tools, power tools, and precision measuring instruments to ensure accurate workmanship in all tasks.
- Aligned and leveled machines using precision measuring instruments to avoid unnecessary wear and tear with assistance of lead millwright.
- leveled motors
- Installed stationary industrial machinery and mechanical equipment according to layout plans.
- Inserted shims, adjusted tension on nuts and bolts and positioned parts, using hand tools and measuring instruments
- Collaborated with cross-functional teams to implement efficient systems and processes on the job site.
- measured parts with calipers and micrometers
- Worked with more knowledgeable professionals to grow understanding of principles and trades
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
Assistant Store Manager
Variety Wholesalers
09.2018 - 09.2021
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Approved regular payroll submissions for employees.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Trained and mentored team members to enhance customer service skills and operational efficiency.
BDC Representative
Lumberton Chevrolet
10.2020 - 01.2021
- Developed strong business relationships to provide service and value beyond customer expectations.
- Identified and executed appropriate strategies for business success.
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Utilized consultative selling skills to identify key trends.
- Used sales and order management systems and technologies to facilitate exceptional customer service.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
Education
EPA 608 , NATE - HVAC
Southeastern Community College
Whiteville, NC04.2026
Diploma -
Whiteville High School
Whiteville, NC06.2019
Skills
- Material Handling
- Hand and Power Tool Operation
- Lawn and Grounds Maintenance
- Team Collaboration
- Time Management
- Jobsite Safety
- Safety-First Mentality
- Superior Work Ethic
- Facility Maintenance
- Job Site Organization
- Construction Techniques
- Verbal and Written Communication
- Attention to Detail
- Team Player
- Physical Strength and Stamina
- Willingness to Learn
- Loading and Unloading Systems
- Heavy Lifting
- Labor Relations
- Performing Manual Labor
- Active Listening
- Trash Waste and Removal
- Construction Knowledge
- Complex Problem-Solving
- Lawn Mowing
Timeline
HVAC Introduction Teacher
Southeastern Community College
05.2026 - Current
HVAC Technician
JLL, Jones Lang LaSalle
09.2025 - Current
Landscaper, Electrical Apprentice, HVAC Maintenanc
Southern Industrial Constructors
04.2022 - 09.2025
Laborer
Crowder Construction Company
09.2021 - 03.2022
BDC Representative
Lumberton Chevrolet
10.2020 - 01.2021
Assistant Store Manager
Variety Wholesalers
09.2018 - 09.2021
EPA 608 , NATE - HVAC
Southeastern Community College
Diploma -
Whiteville High School