Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
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Savanna Dowdy

Conroe,TX

Summary

Hardworking, motivated graduate with 6 years of experience providing service to customers in the hospitality industry. Committed to upholding the highest standards of customer service through communication and building customer relationships. Passionate about working with people in a sales and service environment while exceeding customer expectations and maintaining poise with a sense of humor in demanding environments. Strong history of exceptional service and relationship building. Seeking a position as a Sales Associate in the medical industry.

Overview

5
5
years of professional experience

Work History

Bartender / Customer Service

Avalanche Food Group
10.2019 - Current
  • Kept bar presentable and well-stocked to meet customer needs
  • Served high customer volumes during special events, nights, and weekends
  • Contributed to a positive work environment through effective teamwork and communication with colleagues
  • Developed loyal clientele by consistently delivering outstanding service, engaging in friendly conversation, and memorizing drink orders to promote loyalty
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.

Server

Hooters Restaurant
05.2019 - 08.2019
  • Served food and beverages promptly with focused attention to customer needs
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Education

Bachelor of Science in Public Health -

Sam Houston State University
Huntsville, TX

Skills

  • Proficient in Microsoft Office, Word, Excel, PowerPoint
  • Suggestive Selling
  • Clear and effective communication
  • Customer service & hospitality expertise
  • Outgoing Personality
  • Patience and Tolerance
  • Strong multitasking
  • Handling difficult customers

Activities

  • Dance Scholarship, Orange Pride 202-2021
  • Girl of the month April 2021 & 2023 at Twin Peaks Shenandoah
  • Sam Houston Spirit Program – May 2018 thru Spring 2021
  • Volunteered at the Battered Women's Shelter – Grapevine 2017
  • Internship at High Strides Therapy Fall 2023

References

Available upon request

Timeline

Bartender / Customer Service

Avalanche Food Group
10.2019 - Current

Server

Hooters Restaurant
05.2019 - 08.2019

Bachelor of Science in Public Health -

Sam Houston State University

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Savanna Dowdy