Savanna Escoto
La Verne,CA
Summary
I am a knowledgeable receptionist skilled in administrative support and customer service. I provide experience managing fast-paced front desk operations. Energetic and personable team player with strong planning and communication abilities.
Overview
1
1
year of professional experience
Work History
Front Office Receptionist
Golden Bear Crew
Pomona, CA
06.2023 - 08.2024
- Answered calls, transferred calls, took messages, and provided information to callers.
- Scheduled orders for and recorded all client data in the ordering system.
- Organized office supplies and maintained inventory levels.
- Received payments from customers and processed credit card transactions accurately.
- Maintained confidentiality of customer information at all times.
- Provided excellent customer service by responding promptly to clients' and customers' inquiries and requests in person, or via telephone, or email.
- Resolved customer complaints in a timely fashion while adhering to company policies and regulations.
- Answered office phone and emails to schedule appointments, answer questions, and document information.
- Entered new client data into database systems accurately.
- Responded to inquiries and requests made online, by phone, and via email.
Education
Associate of Science - Nursing Science
Chaffey College
Rancho Cucamonga, CA01-2027
High School Diploma -
Oak Hills High School
Oak Hills05-2023
Skills
- File Organization
- Listening Skills
- File Management
- Conflict Management
- Time Management
- Telephone skills
- Appointment Scheduling
- Building Relationships
- Confidentiality
- Effective Planning
- Hospitality services
- Clerical Support
- Problem-solving skills
References
References available upon request.
Timeline
Front Office Receptionist
Golden Bear Crew
06.2023 - 08.2024
Associate of Science - Nursing Science
Chaffey College
High School Diploma -
Oak Hills High School
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