Savanna Hoffman
Lake Elmo,MN
Summary
Dynamic Senior Medical Education Specialist with a proven track record at Sanford Health, excelling in healthcare management and patient advocacy. Expertly coordinated comprehensive medical education programs while enhancing team collaboration and communication. Skilled in scheduling and administrative support, driving process improvements that elevated program efficiency and patient satisfaction.
Overview
4
4
years of professional experience
Work History
Senior Medical Education Specialist
Sanford Health
Bemidji, MN
06.2024 - 03.2025
- Played a key role in facilitating management of comprehensive medical education programs at the facility.
- Coordinated scheduling for medical students and residents, including orientation, housing, and shift work with appropriate preceptors.
- Met with program directors, physicians, and hospital executive staff for strategization and future expansion of the program.
Patient Relations Specialist
Sanford Health
Bemidji, MN
02.2024 - 06.2024
- Received patient inquiries or complaints and directed to the appropriate medical staff members.
- Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.
- Maintained comprehensive records of all patient interactions and feedback received.
- Maintained HIPAA standards to protect patient data.
Virtual Scribe
ScribeEMR
Woburn, MA
07.2023 - 02.2024
- Assisted physicians with documenting patient visits accurately and efficiently in electronic health records.
- Worked with supervising physician to complete and submit medical records.
- Identified opportunities for process improvement initiatives involving document management.
- Maintained a high typing speed with minimal errors to maximize productivity.
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Scribe
Sanford Health
Bemidji, MN
08.2021 - 06.2023
- Recorded detailed and accurate medical information, including patient histories, diagnoses, treatments and procedures.
- Followed clinicians throughout shift in high-volume, busy environments.
- Maintained strict confidentiality of transcribed data according to HIPAA regulations and company policy.
- Collaborated with medical staff to ensure accuracy of patient records.
Education
MBA - Healthcare Administration
Eastern University
PA10-2024
Bachelor of Science - Biochemistry
Bemidji State University
Bemidji, MN05-2022
Skills
- Healthcare management
- Patient advocacy
- Customer service
- Team collaboration
- Effective communication
- Scheduling proficiency
- Administrative support
- Skilled in Outlook, Excel, and Canva
References
References available upon request.
Timeline
Senior Medical Education Specialist
Sanford Health
06.2024 - 03.2025
Patient Relations Specialist
Sanford Health
02.2024 - 06.2024
Virtual Scribe
ScribeEMR
07.2023 - 02.2024
Scribe
Sanford Health
08.2021 - 06.2023
MBA - Healthcare Administration
Eastern University
Bachelor of Science - Biochemistry
Bemidji State University
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