Savanna Matott
Pendleton
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Excel at empathy, active listening, and communication, ensuring effective support and positive outcomes for clients. Seeking entry-level opportunities to enhance abilities while contributing to a team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Therapist
Oregon Health Authority
Pendleton
06.2025 - Current
- Documented client progress and interactions with staff and other residents.
- Collaborated with multidisciplinary teams to enhance client care.
- Educated clients on coping strategies and mental health resources.
- Assisted clients in developing healthy coping skills, setting goals and improving communication.
- Supported patients in developing self-advocacy skills related to their mental health needs.
- Documented observations, interventions and concerns in patient charts and electronic systems.
- Helped co-facilitate psychoeducational groups in order to increase awareness of mental health issues and combat said issues.
Direct Support Professional
Horizon Project Inc.
Pendleton
06.2023 - 06.2025
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted clients with daily living activities and personal care needs.
- Implemented individualized care plans based on client preferences.
- Monitored client behavior and reported any changes to supervisors.
- Provided companionship and emotional support to enhance client's quality of life.
- Maintained a clean and safe environment for clients at all times.
- Collaborated with healthcare professionals and my peers to ensure appropriate care delivery.
- Monitored individuals' behaviors, documented observations on Therap, reported any changes or concerns to supervisor.
- Accompanied individuals on outings to promote independence and integration into the community.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Job Coach
Trendsitions Inc.
Pendleton
07.2022 - 09.2022
- Supported clients with disabilities in their work environment.
- Learned many clients' jobs in order to best support them.
- Communicated with clients and resolved issues that arose.
- Recorded daily progress of clients on Therap.
- Read body language and facial expressions to gauge how clients were feeling.
- Helped deescalate clients that were experiencing emotional difficulties.
- Communicated with clients' managers about clients' behaviors and job performance.
- Escorted/transported clients to and from work, including some with fall risks.
Grocery Checker
Safeway
Pendleton
06.2021 - 05.2022
- Scanned and bagged groceries with efficiency
- Memorized produce codes to work at a higher efficiency
- Processed transactions efficiently using point-of-sale systems.
- Resolved customer complaints professionally to enhance satisfaction.
- Assisted with stocking shelves when needed.
- Communicated effectively with team members to ensure smooth operations during peak hours.
- Monitored suspicious activity around checkout areas.
- Answered customer questions about products, services, and store policies courteously.
- Provided accurate information about store promotions and loyalty programs.
- Assisted customers with locating products within the store.
Cashier then Shift Supervisor
Burger King
Pendleton
08.2019 - 05.2021
- Balanced cash drawer at the end of each shift to ensure accuracy.
- Prepared bank deposits.
- Coached team members on how to improve our speed of service and guest service.
- Assessed labor percentage based on allowed budget.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Operated cash register and POS system to receive payment by cash and credit card.
- Greeted customers and answered any questions they had.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Bachelor of Science - Social Sciences
Portland State University
Portland, OR06-2026
Associates of Arts Oregon Transfer Degree - General Studies
Blue Mountain Community College
Pendleton, OR03-2024
Skills
- Conflict resolution
- Behavior monitoring
- Documentation accuracy
- Client advocacy
- Emotional support
- Communication skills
- Team collaboration
- Building rapport
- Anxiety management
- Patient evaluation
- Intellectual disability support
- Medication monitoring
- Residential support
- Medication administration
Certification
- First aid/CPR certified - June 2025
- Basic Life Support (BLS) certified - June 2025
- QMHA-R - July 2025
References
References available upon request.
Timeline
Mental Health Therapist
Oregon Health Authority
06.2025 - Current
Direct Support Professional
Horizon Project Inc.
06.2023 - 06.2025
Job Coach
Trendsitions Inc.
07.2022 - 09.2022
Grocery Checker
Safeway
06.2021 - 05.2022
Cashier then Shift Supervisor
Burger King
08.2019 - 05.2021
Bachelor of Science - Social Sciences
Portland State University
Associates of Arts Oregon Transfer Degree - General Studies
Blue Mountain Community College
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