Savanna Pangborn
Revenue Operations Analyst
Marietta,GA
Summary
Results-oriented analyst with a strong ability to efficiently manage and analyze large data sets. Proactive in identifying and resolving potential issues in operations, workflow, and production by uncovering impactful trends. Highly skilled in utilizing data-driven insights to drive strategic decision-making and optimize processes.
Overview
14
14
years of professional experience
Work History
Revenue Operations Analyst
Profisee
Alphretta, Georgia
11.2023 - Current
- Managed 3 projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Improved team productivity by implementing effective workflow strategies and time management techniques.
- Created custom reports and visualizations to support decision-making processes.
- Enhanced data accuracy through meticulous attention to detail in data management tasks.
- Supported supervisor and associated team members to maintain system functionality.
AR Billing Analyst
Evergreen at Insight Global
Dunwoody, Georgia
10.2022 - 11.2023
- Maintained 12 high volume account portfolios that required more attention to detail and interaction.
- Collaborated with cross-functional teams to ensure proper application of contract terms and conditions during the billing process.
- Billing Implementation for onboarding and offboarding client accounts, oversees setting up meetings to establish proper lines of communication with the client and specialist involved with the account.
- Responsible for account portfolio buildouts and creation of SOPs and other processes to ensure smooth operation of the client's account and projects from start to finish.
- Managed client relationships effectively, addressing concerns promptly and professionally to ensure continued business partnerships.
- Partnered with billing analyst department to investigate and remedy any gross margin trend issues.
Office Manager/Accounting Assistant, •Assistant
Marshall Jones & Co. CPA Firm
Alphretta, Georgia
01.2021 - 10.2022
- Onboarded new clients and assisted with completing all required documents.
- Served as a liaison between firm partners and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Additional Office Management Experience
The Green Queen, Newks Eatery, Hudec Chiropractic
01.2011 - 01.2020
- Reduced operational costs with thorough budget management and expense tracking.
- Streamlined office processes by implementing efficient filing systems and organizational tools.
- Spearheaded innovative solutions to improve overall office functionality and boost employee satisfaction rates.
- Implemented new technologies to enhance document management capabilities, leading to increased efficiency across various departments within the organization.
Education
Bachelor of Science - Sociology
Kennesaw State University
Kennesaw, GA 01.2024 - 05.2024
Skills
Analytical Thinking
Team Collaboration and Leadership
Evidence-Based Decision Making
Financial and Operational Reporting
Microsoft PowerPoint, Excel, and Word
Clari, Hubspot and ZoomInfo systems experience
Data Analysis
Process updates
CRM systems experience
Operational Efficiency
Workflow Optimization
Additional Information
Additional Office Management Experience, 2011 to 2020
The Green Queen, Inc, Newks Eatery, Hudec Chiropractic, and Forsyth Exterminating
Timeline
Bachelor of Science - Sociology
Kennesaw State University
01.2024 - 05.2024
Revenue Operations Analyst
Profisee
11.2023 - Current
AR Billing Analyst
Evergreen at Insight Global
10.2022 - 11.2023
Office Manager/Accounting Assistant, •Assistant
Marshall Jones & Co. CPA Firm
01.2021 - 10.2022
Additional Office Management Experience
The Green Queen, Newks Eatery, Hudec Chiropractic
01.2011 - 01.2020
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