Savanna Rabon
Thornton,CO
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Mortgage Loan Officer
Mortgage300
Greenwood Village , CO
03.2022 - 10.2022
- Reviewed loan files and updated to match current standards.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
- Worked with underwriters to fix application problems and resolve issues.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Negotiated loan terms and conditions with clients to maximize profitability.
- Developed and implemented marketing campaigns to generate new business opportunities.
- Checked loan documents for accuracy prior to closing.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assessed loan portfolios for compliance with underwriting policies.
- Assisted customers with completing loan applications and other paperwork.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Researched and updated industry knowledge on changing legislation and regulations.
- Processed loan applications and monitored progress from start to finish.
- Developed and maintained relationships with customers, lenders and other third parties.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Explained very technical financial information to applicants in easy to understand language.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
PRODUCTION COORDINATOR
AVI ROOFING INC
07.2017 - 06.2021
- Communicate effectively with builders and homeowners to arrange the status of construction
- Utilize project management skills to balance 120 housing projects while ensuring deadlines are met
- Accountable for training and supporting new employees in our department
- Resolve conflicts between the builders and vendors when materials and construction is behind schedule
- Data input from master budgets spreadsheet into Sage 100 Contractor database system for an accurate roof plan of the home ensuring correct materials are purchased and delivered
- Meet requested deadline dates to fulfill homebuilders
- Time Management ensuring projects stay on schedule
- Dedicated coordinator with excellent customer service skills and extensive knowledge of bookkeeping procedures
- Direct phone calls and communication to superintendent if needed
- Transferred incoming phone calls to correct department heads
- Communicate and follow-up via email for any missed calls to ensure customer’s needs were met and POC received customer inquiry
- Takes initiative to answer customer inquiries if POC is unavailable
- Trained new employees in my department of expertise
- Crossed trained in other areas of my department to provide backup support as needed
- Ability to adapt to new environments quickly catching on to new task when assigned
- Performs a range of other duties as assigned.
Assembly Worker
WANCO INC
05.2016 - 07.2017
- Assembling a construction trailer in a timely manner
- Ensuring that all other workers were ready for next task
- Demonstrates advanced knowledge of products
- Assemble any and all product displays in a given market
- Manage inventory for all trailers and parts
Education
Mortgage Loan Originator License NMLS MLO SAFE - Mortgage Loan Originator
Affinity Real Estate And Mortgage Services
12.2020 - 02.2021
High School Diploma -
Chugiak High School
Chugiak, AK 09.2009 - 05.2012
Skills
LeadershipMicrosoft Excel/PPT/WordTeam BuildingCustomer ServiceCommunication Verbal & OralQuick LearnerType 40 words per minute
Data Entry
Organization and Time Management
Team
Scheduling
Administrative support
Multi-line phone proficiency
Strategic planning
Relationship building
Process optimization
Additional Information
- License NMLS License, MLO License
Timeline
Mortgage Loan Officer
Mortgage300
03.2022 - 10.2022
Mortgage Loan Originator License NMLS MLO SAFE - Mortgage Loan Originator
Affinity Real Estate And Mortgage Services
12.2020 - 02.2021
PRODUCTION COORDINATOR
AVI ROOFING INC
07.2017 - 06.2021
Assembly Worker
WANCO INC
05.2016 - 07.2017
High School Diploma -
Chugiak High School
09.2009 - 05.2012