Savanna Riordan
Rochester,WA
Summary
Friendly Barista with a track record of creating personalized customer experiences at Dutch Brothers, as well while at Avenue Espresso. An outgoing team player, skilled in multitasking and maintaining cleanliness, contributing to a positive and efficient workplace. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Barista
Dutch Brothers
02.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barista
Avenue Espresso
10.2022 - 09.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Rochester High School
Rochester, WA05.2023
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Espresso machine operation
- Safe Food Handling
- Beverage Preparation
- Multitasking
Dance
I trained as a competitive dancer for 12 years. I was expected to attend many classes in many genres of dance. I was expected to be on time, dedicated to my art & my teammates, and always be ready to learn. We traveled to other cities as well as other states to compete in both Regional & National competitions. Being part of a team has taught me determination, time management, a positive attitude, and the desire to help and work with others.
I now am a dance instructor, and love watching young dancers push themselves and achieve things they didn't think they could. With encouragement and a positive attitude the dancers begin to believe in themselves. That's the most rewarding part.
Timeline
Barista
Dutch Brothers
02.2024 - Current
Barista
Avenue Espresso
10.2022 - 09.2023
High School Diploma -
Rochester High School
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