Savanna Roberts
Lake Placid,FL
Summary
With a proven track record at the Florida Department of Corrections, I excel in safety enforcement and conflict resolution, ensuring secure environments. My experience spans from managing high-risk situations and excelling in fast-paced settings. Skilled in first aid. I have exceptional problem-solving abilities, and I consistently prioritize safety and positive outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Correctional Officer
Florida Department Of Corrections
05.2019 - Current
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Conducted routine and emergency head counts.
- Provided assistance and guidance to inmates regarding daily activities.
- Conducted security checks of inmates and living areas.
- Enforced rules and regulations to maintain order among inmates.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Managed the control room of compound. Accounted for all keys and equipment assigned to compound.
- Monitored all entrance and exit of compound, controlled gates in and out of secure perimeter.
Night Manager
Steak N Shake
01.2018 - 08.2018
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Improved guest satisfaction by efficiently managing night operations and promptly addressing customer concerns.
- Processed customer orders quickly and accurately to meet dispatch targets.
- Trained and mentored new and existing staff to achieve best practices.
- Ran front and back of house with just myself and the cook.
- Cleaned entire store before the morning shift relieved us.
Crew Trainer
McDonald's
08.2014 - 05.2017
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operation.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Trained other employees in customer service, food safety, and performance requirements.
Education
High School Diploma -
Sebring High School
Sebring, FL05-2017
Skills
- First Aid Training
- De-Escalation Techniques
- Conflict resolution skills
- Observation
- Safety and security enforcement
- Stress Tolerance
- Customer Service
- Problem solving
- Creative
- Personable
Certification
- Weapons Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Timeline
Correctional Officer
Florida Department Of Corrections
05.2019 - Current
Night Manager
Steak N Shake
01.2018 - 08.2018
Crew Trainer
McDonald's
08.2014 - 05.2017
High School Diploma -
Sebring High School
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