Savanna Silveyra
Camarillo,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Barista Manager
Deseo Coffee Co.
03.2022 - 04.2023
- Motivated staff to perform at peak efficiency and quality.
- Maximized quality assurance by completing frequent line checks.
- Participated in budgeting and forecasting activities to make informed decisions.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
- Developed unique events and special promotions to drive sales.
Medical Receptionist
Channel Islands Urgent Care
01.2020 - 01.2022
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Answered phone calls and messages for physician in the medical facility, scheduling appointments, and handling patient inquiries.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Completed patient referrals to other medical specialists.
Barista
Starbucks
09.2020 - 12.2021
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Used POS system to accurately enter orders and process payments.
Education
Bachelor of Science - Health Care Administration
Grand Canyon University
Phoenix, AZ12.2023
High School Diploma -
Adolfo Camarillo High School
Camarillo, CA06.2020
Skills
- Workflow Optimization
- CPR Certified
- Work Efficiently Under Stress
- Organization
- Communication Oriented
- Reliable
- Critical Thinking
- Emotional Intelligence
- Teamwork
- Flexibility & Adaptability
- Problem Solving
Timeline
Barista Manager
Deseo Coffee Co.
03.2022 - 04.2023
Barista
Starbucks
09.2020 - 12.2021
Medical Receptionist
Channel Islands Urgent Care
01.2020 - 01.2022
Bachelor of Science - Health Care Administration
Grand Canyon University
High School Diploma -
Adolfo Camarillo High School
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