A Hardworking and passionate job seeker with strong organizational skills eager to secure a mortgage and/or sales skills position. Ready to help the team achieve company goals. Seeking professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Closer/Team Leader
McLean Mortgage
04.2017 - 06.2023
Prepare a high volume of loan closing packages under a variety of loan programs including Conventional, FHA, and VA, and various state-assisted programs
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Time management and organization skills to effectively prioritize multiple objectives and achieve volume goals
Draw closing documents, issue closing funds, and review closed loan packages to ensure completeness of loan documentation
Review and approve Closing Disclosures for accuracy and efficiency and forward them to the settlement agent for review/approval
Retrieve any outstanding tax, water, lien, or HOA amounts
Pipeline management of 100+ loans for settlement regularly. Maintain $500+ million production monthly.
Post Closing/QA Analyst/Suspense Coordinator
JG Wentworth Formerly Weststar Mortgage
11.2007 - 04.2017
Responsible for corresponding with the investor, reviewing and clearing post-closing conditions in accordance with company, TRID, and investor policies and requirements
Daily reconciliation of investor exception report
Comply with federal, state, and company policies, procedures, and regulations
Clear all deficiencies within the investor lock period
Review and maintain loan origination pipeline consisting of 500+ loans
Acts as a liaison between JG Wentworth Home Lending and multiple investors
Collaborates with underwriting to answer any post-purchase reviews by investors.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Created and revised procedures, checklists, and job aids to reduce errors.
Quality Assurance Analyst
Weststar Mortgage
Review file documentation to ensure that the loan file determination meets all regulatory and investor guidelines
Validate loan application, disclosures, credit, liabilities, income, asset documentation, purchase contract, title, appraisal, and AUS findings
Review and investigate Red Flags, alleged misrepresentation, alleged fraudulent findings, signature irregularities, and missing or incomplete documentation which potentially affects the salability of the loan
Complete an audit summary of findings to include pertinent loan information, defects, inaccuracies, compliance concerns, Red Flags, and possible misrepresentations
Review any deficiencies requested by investors or third-party auditors and work to resolve issues.
Suspense Coordinator
Weststar Mortgage
Provide needed stipulations to investors to maintain daily trade of loans
Review docs to ensure compliance with HUD regulations
Maintain customer relations with several investors (i.e., PennyMac, AmeriHome, US Bank, Wells Fargo, Chase, etc.)
Meet the daily goal of 5.5+ million by ensuring all documents requested are provided
Image and retrieve confidential loan documentation
Request conditions from title companies and/or other legal entities
Improved audit results by ensuring timely resolution of outstanding suspense items and maintaining accurate documentation
Conducted thorough reviews of daily suspense reports, verifying the accuracy and completeness of data entered
Education
ASSOCIATES - BUSINESS MANAGEMENT
American Public University
Charlestown, WV
12.2024
Skills
MS OFFICE SUITE, ENCOMPASS, DU/LP, QUALITY ASSURANCE, DETAIL ORIENTED, EQUIFAX/WORK #, CORELOGIC, OUTLOOK
DATA ENTRY, SELF STARTER, TEAM PLAYER, LEADERSHIP SKILLS, EXCELLENT ORGANIZATIONAL AND CUSTOMER RELATIONS SKILLS, FNMA/GNMA SECURITIZING